✨ About The Role
- The Account Operations Specialist II will serve as the primary point of contact for resolving client issues related to vehicle subscriptions.
- Responsibilities include providing exceptional customer service and addressing inquiries regarding vehicle conditions and discrepancies.
- The role involves coordinating sale vehicle run processes and ensuring timely completion of reconditioning services.
- The specialist will build positive relationships with clients and conduct condition reports to improve vehicle value.
- The position requires educating clients on auction processes and recommending products and services based on their needs.
âš¡ Requirements
- The ideal candidate will have experience in customer service, particularly in resolving client issues and fostering positive relationships.
- Strong communication skills are essential for collaborating with auction teams and various stakeholders.
- A background in vehicle inspection or knowledge of vehicle condition reports will be beneficial for this role.
- The candidate should demonstrate effective prioritization skills and professionalism in client relationships.
- Experience in coordinating processes and maintaining direct communication with different departments is important.