Senior Sales Operations Analyst - Remote Eligible

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500 run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments, and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

We are seeking a highly skilled and detail-oriented professional to join our team as a Senior Sales Operations Analyst. The ideal candidate will possess a strong background in pipeline forecasting, Salesforce administration, and comprehensive knowledge of integrating various tools like Salesloft, D&B, Marketo, CaptivateIQ, ZoomInfo, and HG Insights. While experience with Clari is preferred, it is not mandatory.

Responsibilities

1. Pipeline Forecasting and Management:
   1. Utilize Clari and Salesforce for accurate pipeline forecasting and management.
   2. Implement and maintain bi-directional integration between Clari and Salesforce.
2. Tech-Stack Integrations:
   1. Ensure seamless integrations between Salesforce and other tools such as Salesloft, D&B, Marketo, CaptivateIQ, ZoomInfo, and HG Insights.
3. Dashboard and Reporting:
   1. Design and build crisp, standardized dashboards for sales and operations teams.
   2. Generate standardized reports to support the sales team's objectives.
4. Salesforce Campaigns:
   1. Create and manage campaigns within Salesforce, aligning them with the organization's objectives.
5. Data Automation:
   1. Develop automated processes to analyze new leads and streamline workflows within Salesforce.
6. Sales and Ops Focus:
   1. Direct focus on sales and operations processes to enhance efficiency and performance.
7. SaaS Expertise:
   1. Leverage a background in SaaS to comprehend metrics, data, and workflows inherent to SaaS sales.
8. Standardization:
   1. Standardize the creation of dashboards, reports, and other relevant Salesforce elements.
9. Enhancements for Salesforce Administration and Integration:
   1. Advanced Customization: Showcase the ability to perform advanced customization within Salesforce, adapting the platform to meet evolving business needs.
   2. Process Optimization: Emphasize the capacity to optimize and streamline existing processes within Salesforce, contributing to increased operational efficiency.
   3. Governance and Compliance: Highlight experience in establishing governance and compliance measures within Salesforce, ensuring data accuracy, security, and adherence to industry regulations.
   4. Scalability: Demonstrate a track record of implementing scalable solutions in Salesforce to accommodate the growing demands of global sales teams.
10. Foresight, Planning, and Innovation:
    1. Strategic Roadmaps: Illustrate experience in creating strategic roadmaps for Salesforce and related systems, aligning technology initiatives with the overarching goals of the sales organization.
    2. Proactive Problem Solving: Emphasize the ability to proactively identify potential issues within the Salesforce ecosystem and devise innovative solutions to address them.
    3. Continuous Improvement: Communicate a commitment to continuous improvement, staying abreast of Salesforce updates, industry trends, and emerging technologies to enhance system capabilities.
    4. Global Perspective: Highlight experience in supporting global sales teams, understanding the unique challenges and requirements of an international sales operation.
11. Collaboration and Leadership:
    1. Cross-Functional Collaboration: Emphasize collaboration with cross-functional teams, working closely with sales, marketing, and IT departments to ensure seamless integration and alignment of systems.
    2. Training and Support: Showcase the ability to provide training and support to end-users, ensuring the effective utilization of Salesforce tools across the global sales team. Work with our enablement team to insure users are proerply trained and onboarded.
    3. Leadership in Change Management: Illustrate experience in leading change management initiatives related to Salesforce updates or system enhancements, ensuring smooth transitions and user adoption.

Qualifications

• Proven experience in Salesforce administration and integration.
• Familiarity with Clari (preferred but not mandatory).
• Knowledge of tech-stack integrations with Salesforce.
• Proficiency in building and customizing dashboards and reports.
• Prior experience in a SaaS environment, understanding ARR and Services as a Subscription.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.

Location

Hungary - Remote

What’s in it for you?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.

You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), a massive degree of flexibility and freedom, and more.

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your resume.

• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
• MariaDB is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.