Operations Intelligence Analyst

Operations Intelligence Analyst

CloudWalk is an AI-first fintech building its own technology to bring justice to the broken payment system in Brazil. Some people say a company is a unicorn when it reaches a valuation of over 1 billion dollars. We are one of those companies. But we are also a much cooler type of unicorn: a freaking amazing beast that is incredibly rare, cool as hell and damn hard to catch.

The Opportunity

• If you are curious, have no fear of working hard, love to solve problems, and have logical and systemic thinking, this challenge is for you.
• You will be working across all areas of our company helping to solve all kinds of problems, be it technical, business or product related.
• You will help management understand KPIs and product workflows to make better business decisions.
• You will help organize, manage and govern data to help others teams access and faster, cheaper and more reliably.

What You Will Be Doing

• Design dashboards that empower every team at CloudWalk with data on key metrics, product usage, user journeys, and business health;
• Lead deep dives into specific product, finding improvement points and communicating them to our teams;
• Collaborate cross-functionally with product, risk, growth, and engineering teams to surface insights and build smarter products;
• Develop smart AI assistants and bots that deliver daily updates on product metrics — automating the boring and amplifying the valuable;
• Uncover opportunities through experimentation, enrichment, and modeling to help CloudWalk grow better and faster;
• Be a data partner and strategic thinker: connect product signals to business levers and work on what truly matters.

What You Need To Succeed

• A passion for analytics and storytelling with data — turning complexity into clarity;
• Good knowledge of SQL (BigQuery and Postgres), BI tools (Looker Studio, Metabase), and data modeling (dbt);
• An AI-native mindset — you know how to use LLMs and automation tools to move faster, build smarter, and ship more value.

It Is Desirable

• Understanding of the fintech ecosystem: acquiring, payments, PIX, credit, and lending, but not mandatory;
• A collaborative spirit, and joy in helping others see, understand, and act on data;
• Advanced English to thrive in a global, distributed environment.
• Python (or even better, Python and Ruby) skills to automate analyses, generate insights, and build data products that scale.

Join us at CloudWalk, where we're not just engineering solutions; we're building a smarter, AI-driven future for payments—together. We believe data is not just a resource, it's a compass. We're building an AI-powered, data-informed financial future and we want you to help us shape it.