Senior Service Engineer - M365 Focus

Senior Service Engineer – M365

CloudFit Software is looking for a Senior Service Engineer to work directly on increasing quality, performance, and reliability. Our Service Engineers help maintain accountability of production workloads while making it easier to run modern applications and services in the cloud. As a team, we bring together significant and complementary capabilities with tooling, infrastructure, monitoring, and insights in new ways to innovate in operations.

We truly value people who enjoy learning, celebrating mistakes to show the way forward, and those who are happy to continuously improve. If this excites you, we'd love to connect!

Responsibilities

• Accountable to automate, administrate, and secure multiple M365 Tenants (Commercial, GCC, GCCH, etc.) in an everchanging and maturing environment.
• Secure and manage access to sensitive information using available M365 tools (Mail flow rules, Information protection Labels, Data loss Prevention, etc.)
• Create, manage, and secure sustainable environments, tenants, and services through automation and process improvements.
• Design and mature systems that prioritize the customer perspective and experience
• Drive architectural consolidation and simplification that improves ongoing operations & direction
• Quickly adapt and apply new technologies, tools, methods, and processes from both internal and external sources
• Work across CloudFit to drive tools that help deliver insights and automation to simplify the complex world of scaled services
• Communicate effectively and partner well with other disciplines of the project team to deliver high quality solutions from ideas to production code
• Exemplify CloudFit values of empowerment by leveraging the work of others and uplifting their success
• Support customer sustainability through on-call rotation as needed
• Travel up to 25% to support customers in air-gapped environments

What makes you the perfect fit for this role:

• Bachelor's in Computer Science/Engineering or experience in software development
• Experience with Entra ID, Exchange, Microsoft Endpoint Manager, Microsoft 365 Defender, Microsoft Purview, and SharePoint
• Working experience scripting in PowerShell or similar languages
• Interest in distributed systems and working with high scale services
• Enjoys technological challenges and problem solving
• Desire to grow as a person, as a teammate, and as an engineer

Some nice haves (but not required):

• Technical certifications in Sec+, Azure, Cloud, Security, and DevOps
• Exposure to Azure CLI, Terraform, Kubernetes, and other Cloud Platforms & Technologies are a plus

Current Federal Security Clearance or ability to obtain (US Citizenship required)

The salary range for this role is $100,000 - $175,000 + benefits, & perks.

Don't meet every single requirement? Studies show that women and people of color often hesitate to apply for jobs unless they meet every qualification listed. At CloudFit, we're committed to creating a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we still encourage you to apply! You might be the perfect fit for this position—or another one on our team.

CloudFit Benefits & Perks:

• CloudFit benefits are designed with wellness in mind, to support what matters the most:
• Physical Health: Medical, dental, vision insurance, & voluntary health options for you and your family!
• Mental Health: Talkspace, Calm, virtual therapy, counseling
• Financial Wellness: 401(k), HSA, FSAs, Personal Financial Advisors
• 3 Weeks of PTO, 15 Paid Company Holidays, 8 Giving Back Hours
• Wellness Program: reimbursement, gym discounts, health fairs, & more!
• Recognition Program: Earn & give recognition, annual awards, celebrations

Career development for employees at every level is a priority at CloudFit.

• Certification Reimbursement
• User Friendly Career Development Tools & Resources

CloudFit Software provides customers the ability to quickly iterate on the development of Cloud Solutions while optimizing security, networking, operations, and monitoring through an engineering mindset. At CloudFit, we instrument solutions that attempt to reduce the human element by applying automation and engineering to every aspect of a solution's lifecycle. CloudFit focuses on delivering managed scenarios that meet customer business needs. This allows us to provide core operational outcomes while integrating back with the customer's existing operations teams.

Please be aware many of our positions require the ability to obtain security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

CloudFit is committed to providing reasonable accommodations and support in our recruiting processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need accommodation, please contact the Talent Acquisition team at careers@cloudfitsoftware.com.

CloudFit is an equal opportunities employer and welcomes applications from all sections of society, including veterans, and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.