Senior Contract Manufacturing Ops Analyst

Senior External Manufacturing Specialist (EMS)

The Senior External Manufacturing Specialist (EMS) serves as the liaison for external manufacturers to support the Clorox Supply Chain Organization (SC) for Procurement to Delivery of Finished Goods. The Sr EMS supports the External Manufacturing organization and Clorox External Operation Managers (EOM) with SAP transactional support, process expertise, training, reporting, process improvements and system or performance driven incident investigation and resolution. The role is responsible for working with our outsourced partners and internal customers to support production plans and develop and deliver a robust training plan that drives continuous improvement of our processes with the objective of ensuring operational efficiencies, to maintain system integrity, issue investigation, and support and coach to ensure procedure adherence and executable stability within the External Manufacturing organization.

In this role, you will:

• Serve as a Clorox operational contact for External Manufacturers concerning day-to-day activities that support the production plan.
• Coordinate manufacturing activities at external and/or business partner manufacturing sites, including but not limited to: confirming production, supply of materials, direct shipment of bulk and finished product at manufacturing site, supervise and monitor cycle times (On Time In Full), and enlisting support from others who will provide any required associated reports and technical expertise.
• Develop, update, and deliver training as required to the External Manufacturers and the External Operations Managers. Coordinate and obtain resources required to deliver training.
• Collaborate with EOM, SME's and Process Owners to develop, document and keep current procedures for all External Manufacturing specific activities.
• Manage and coordinate Workday Learning users. Create items, curriculum and assigned offerings for GEMS.
• Update and maintain External Manufacturing lists, libraries, Infopath forms and calendars in SharePoint and other supportive databases.
• Develop, coordinate, and maintain monthly EM Reports including the EM dashboard and other KEY PERFORMANCE INDICATOR Metrics Reports.
• Initiate and maintain regular dialogue with stakeholders (ex: EOMs, Planning, SCLs, Deployment, DC Operations and Transportation) to resolve and prevent issues and to enhance mutual understanding of process.
• Identify continuous improvement opportunities.
• Act as liaison to cross functional partners and stakeholders for issue resolution including but not limited to:
• Issue ownership
• Identifying and resolving process gaps
• Identifying and communicating training gaps
• Audit SAP BOM accuracy
• Transactional and procedural coaching
• Support all investigations which concern manufacturing or associated shipping operations, when required.
• Support EOMs when partnering with Clorox cross functional partners for root cause corrective action.
• Cultivate and maintain positive relationships with all stakeholders.
• Other duties as assigned.

What we look for:

• Minimum of four (4) years in a supply chain technology, supply chain/inventory management, manufacturing, or customer facing role.
• BS/BA degree or equivalent work experience in business, logistics, inventory management or related field.
• High proficiency with computer systems and software to include experience in using SAP or similar ERP applications (preferred).
• Power BI knowledge or experience preferred: ability to create and/or maintain PBI data and reporting.
• Demonstrated problem solving skills.
• Possess the ability to present in front of small groups and provide training in a public environment.
• Strong interpersonal, analytical, verbal/written communication, time management, organizational, and prioritization skills.

Workplace type: This is a hybrid role 3 days a week in the office and 2 days from home.

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive.

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.

–Zone A: $72,400 - $132,500

–Zone B: $66,400 - $121,500

–Zone C: $60,300 - $110,400

All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.

This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.