Senior Solutions Engineer, Commercial - Remote Eligible

Senior Solutions Engineer

At ClickUp, we're not just building software. We're architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That's why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you'll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that's redefining what's possible!

We are looking for a Senior Solutions Engineer to serve as a technical partner to our Commercial Sales and Success orgs to bring in net new customers, grow existing accounts, and accelerate our revenue growth. The ideal candidate is a strong strategic problem solver, skilled presenter, and has enough technical ability to identify solutions for any technical challenges clients experience.

Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to handle a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism.

The Role:

• Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
• Resolve technical issues, facilitate data migrations, and implement custom solutions using automations, etc.
• Design, develop, deploy and handle customer-specific proof of concept (PoC) projects.
• Build custom reports and dynamic dashboards for prospective clients' management teams.
• Assist with the functional and technical elements of RFPs.
• Stay current on new feature releases and maintain updated demo spaces for sales.
• This role will require the candidate to reside and support the Pacific and Mountain timezones.

Qualifications:

• 5+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
• 2+ years demonstrable success working with commercial clients
• Required: Bachelors of Science in technical field preferred; completion of 4-year degree
• Preferred: Additional relevant professional certifications (PMP, CSM, etc.)
• Preferred: Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity.
• An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
• Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
• Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
• Hands-on experience with integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.