Panynj Operations Crew Member

Operations Crewmember

The PANYNJ Operations Crewmember's primary responsibilities for this job are to support all functions of the airport advertising program on-site at three of the Port Authority of New York and New Jersey airports; John F. Kennedy, La Guardia and Newark.

Job Responsibilities

• Maintain all signage condition and operations including daily function, installations and material management activities.
• Inspect all signage locations daily; illuminated printed, direct application, free charge stations, digital and specialty assets to ensure they are clean and in good condition/working order.
• Safely hang client or airport copy (display creative) or assist with installs as needed.
• Maintain all copy for signage and other product/exhibits in airport program.
• Receive copy/creative for illuminated signs and prep for posting. If any issues with product alert Operations Manager and Market Manager immediately. Maintain proper receiving records.
• Post copy using proper safety equipment and tools provided.
• Confirm digital postings are running correctly within 24 hours of notification.
• Provide quality photos for Proof of Performance.
• Maintain proper records/work orders for changes.
• Oversee/assist with delivery, installation, daily operations, and load out of exhibits within the airport.
• Work with installer of non-traditional products on receiving, storing, and installations.
• Maintain all facets of inventory to support sales efforts.
• Must be well versed in sign locations and current inventory.
• Measuring new inventory to provide product specifications to independent contractor and sales team.
• Communicate all airport issues including changes to terminals, whether it involves airports or airline to Operations Manager and Market Manager.
• Notify Operations Manager of any new products or signage found at the airport.
• Manage operational administrative requests.

Additional Responsibilities

• Report any issues or complaints.
• Responsible for reviewing safety materials monthly.
• Provide escort or access for vendors or client tours-as required.
• Maintain good working relationship with airport and terminal managers.
• Manage and maintain (service centers) at airports within market area (if applicable).
• Comply with airport regulations and badging requirements.
• Daily airport walks via a set plan that completes a full airport-wide walk by end of the week to: identify, track, resolve issues.
• Daily cleaning and maintenance of all static units.
• Support all static installs/removals to campaign start/end.
• Assists Operations Manager in identifying and troubleshooting digital issues.
• Perform overnight work and/or CCA representation when necessary.
• Share "Best Practices" with other market ops teams on bi-weekly operations calls.
• Performs daily/weekly photo and video capture of passenger traffic and/or posted campaigns through the Market Mangers request and/or the POP process.
• Attends airport operations meetings, testing, evaluations, etc. related to CCA inventory and/or changes required by the airport or new inventory installs.
• Contributes sales related ideas and participates in brainstorming exercises targeted for sales initiatives.
• Other duties as assigned or requested.
• Position may require nighttime work or weekend work.

Job Qualifications

Education and Certifications

• Digital signage, A/V equipment and/or electronics background preferred.
• Previous construction or contractor experience required or equivalent combination of education, training, experience, or military experience.

Work Experience

• 3+ years of related experience with increasing levels of responsibility preferred.

Skills

• Ability to read, analyze and interpret verbal and written requests and directions.
• Must have ability to learn and use company and customer system(s).
• Ability to understand and troubleshoot basic digital components.

Competencies

• Client Focus – Providing service excellence to internal and/or external clients.
• Planning and organizing – Reaching goals that are central to organizational success by making and following plans and allocating resources effectively.
• Adaptability – Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups.
• Achievement Orientation – Focusing efforts on achieving high quality results consistent with the organization's standards.
• Negotiation – Seeking to resolve different perspectives or matters of dispute by discovering shared interests and finding mutually acceptable solutions.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to lift, pull, push and position ladders, material and equipment, occasionally more than 50 pounds. Employee is required to climb ladders and/or stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• This job is generally performed in a temperature-controlled airport environment. The requirements of the job include occasional exposure to dust and fumes. Duties are occasionally performed evening or late-night hours.

Other Requirements

• 10-year FBI Background check required for airport security badging process.

Certifications/Licenses

• Has a valid driver's license.
• Access to a reliable vehicle.
• Terminal access/escorting requests.
• Submit access request forms and documentation into Terminal Operators/Port Authority within required timeframe.
• Maintain, communicate and enforce most up to date Terminal access protocol.

Location: VIRTUAL, NY

Position Type: Regular