✨ About The Role
- The Validation Services Representative will be responsible for reviewing orders, payments, and reimbursements for assigned customers.
- This role requires adherence to client policies and verification of transactions for completeness.
- The representative will collaborate with customer admins to assist with questions or issues related to transactions.
- The position involves processing transactions in a timely manner while maintaining high accuracy levels.
- The role also includes identifying and defining any bugs and effectively communicating issues with the CW Admin.
⚡ Requirements
- The ideal candidate should be an energetic and motivated self-starter with a genuine passion for customer service.
- Experience in transactional review or a similar role would be beneficial for success in this position.
- Strong communication skills are essential for liaising with clients and internal teams effectively.
- A detail-oriented mindset is necessary to ensure high levels of accuracy in processing transactions.
- The candidate should be comfortable working in a fast-paced environment and adapting to changes in product updates and policies.