Systems Engineer I

Award-Winning. Results-Driven. Future-Ready.

We believe the government should be at the forefront of technological innovation. Our teams are experimenting with artificial intelligence, machine learning, and other emerging technologies to conceive tomorrow's solutions. Our mission has never been clearer. We understand how citizens and employees can benefit from conveniences afforded by the latest tech offerings.

Our department provides training opportunities for staff at all levels. It's critical for IT members to constantly elevate their skill sets in preparation for what's to come. We appreciate candidates from diverse backgrounds who are energized by the challenges of working in government IT. An inquisitive imagination, purposeful passion, and consistent customer-focus are all welcome traits.

You might have what it takes. Apply today!

IT Systems Engineer I/II

The IT Systems Engineer I/II will be a member of End User Computing with duties in planning, coordinating, installing, upgrading, securing, and maintaining end user hardware & enterprise applications. The position's core function will be to support the city's annual computer replacement program that averages up to 1,500 devices per year.

Specific Duties:

• Tasks will include OS image creation & maintenance, application packaging, OS & application patching, third tier hardware & software support, and end user computing security.

• Perform and facilitate as technical advisor & liaison for the city's computer replacement program
• Evaluate, recommend, and select new end user equipment to align city for future growth and needs
• Deploy computers and peripherals
• Manage Windows operating systems for physical and virtual platforms
• Package and deploy applications, driver packages, OS and application security updates & patches
• Review and address vulnerabilities
• Provide third-tier computer and software technical support
• Manage and administer MECM
• Manage and administer PatchMyPC
• Manage and administer MDM
• Generate technical reports
• Develop and/or update SOPs and prepare documentation
• Have excellent verbal and written communication skills
• Perform other duties as assigned by EUC manager

This position may be filled as a Systems Engineer I or a Systems Engineer II depending on qualifications.

This position will provide direct support to the City's Public Safety departments and will have physical access to public safety buildings and/or access to confidential and sensitive public safety databases. As such, in compliance with federal regulations and guidelines, City of Virginia Beach IT staff and contractors must receive a Criminal Justice Information Systems (CJIS) and may require a Prison Rape Elimination Act (PREA) criminal background clearance prior to employment and annually thereafter while employed or under contract with the City of Virginia Beach. Automatic disqualifiers related to the CJIS and PREA criminal background checks apply, including but not limited to, US Citizenship and/or minimum ten (10) years US Residency requirements.

This position offers a remote/hybrid work schedule arrangement within the Virginia and North Carolina surrounding areas. The City offers a generous and competitive benefits package, which includes health, dental, and life insurance, retirement and savings plans, maternity/paternity leave, holidays, and Paid-Time-Off.