Telephone Service Technician

Telephone Service Technician

*ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES*

Major Responsibilities:

• Under general supervision, maintain, install, inspect, test, move, alter, and repair telephone communications systems, low voltage electronic systems and related equipment including Citytime handscanners and associated cable and wiring.
• Serve as a technical resource person in the diagnosis and correction of computer, telephone and peripheral hardware problems, including scanners and printers.
• Conduct periodic inspections to determine proper utilization of Agency Desktop communications equipment to ensure complete compliance with work orders and proper installation.
• Respond in a timely manner to user concerns and problems.
• Provide IT related support at various sites throughout the five boroughs of New York City.
• Observe and control the operation of computer and peripheral equipment. Check indicators and determine proper functioning of equipment, ensuring timely and courteous service.
• Work with vendors to perform troubleshooting.

Work Location: Randall's Island, Manhattan

How to Apply:

Go to cityjobs.nyc.gov and search for Job ID# 727968. All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications. *Current Employees please include your ERN on your cover letter and resume. NOTE: All resumes must be received no later than the last day of the posting period. *Posting period extended to 09/26/2025. Previous applicants are still under consideration and need not reapply. References will be required upon request.

nyc.gov/parks

MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW. For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide Administrative Services (nyc.gov)

TELEPHONE SERVICE TECHNICIAN - 92590