Special Assistant, CHIEF Special Services Officer

Special Assistant, Chief Special Services Officer

The HIV/AIDS Services Administration (HASA) is the primary mechanism within the Human Resources Administration (HRA) which expedites access to essential benefits such as medical, social, financial, and vocational programs to more than 32,000 individuals living with HIV, as well as 8,000+ affected families. HASA provides intensive case management, rental assistance, emergency and permanent supportive housing, and assistance with applying for public benefits and services including Medicaid, food stamps, and cash assistance. HASA also provides vocational services that prepare clients for employment. With counselors to help identify barriers to employment, clients can select vocational goals and receive support. Other HASA services include home care and homemaking services, mental health and substance use screening and treatment referrals, transportation assistance, referrals to community-based organizations, and SSI or SSD application and appeal.

HASA is recruiting one (1) Administrative Community Relations Specialist NM1 to function as Special Assistant, Chief Special Services Officer, who will:

• Assist the Chief Special Services Officer in supporting all programs under Special Services by monitoring activities and providing review and advice in critical matters and situations in the implementation of initiatives; responsible for the coordination, evaluation and process of special projects ensuring that external providers meet the needs, goals and milestones of those who participate in Special Service program areas.
• Represent the Chief Special Services Officer at meetings and community events as needed; organize and facilitate meetings with internal and external parties including non-profit organizations, community advocates, business partners and elected officials.
• Develop, implement, and monitor the progress of projects and initiatives as assigned by the Chief Special Services Office; make process improvements to Special Services programs; recommend policy and procedure modifications.
• Prepare management reports using program data; track, review and analyze data and program performance; draft written reports, meeting summaries, program/project evaluations and weekly reports, as directed.
• Compile, proofread and edit Special Services program reports, talking points, agendas and other communications for the HRA Administrator.
• Prepare and provide presentations on issues/topics and special projects.
• Troubleshoot and close out client inquiries referred to the Chief Special Services Officer from City Hall, external stakeholders and the Commissioner's Office.
• Coordinate onboarding process and any IT related matters for the Chief Special Services Office.
• Collaborate and coordinate with various offices within the HRA, Department of Social Services, Department of Homeless Services and external partners when required to facilitate projects/mandates.

Salary Range: $78,590 - $100,000

Work Location: 4 World Trade Center

Hours/Schedule: 9am-5pm

ADMIN COMMUNITY RELATIONS SPEC - 1002F

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.