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Intern - IT Operations

Assist IT Operations team by documenting procedures and supporting network and service desk tasks.
New York, New York, United States
Internship
2 weeks ago
City of New York

City of New York

Provides municipal governance, public services, and infrastructure management for residents, businesses, and visitors across the five boroughs.

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Summer College Intern

The New York City Comptroller's Office works to promote the financial health, integrity, and effectiveness of New York City government, in order to strengthen trust, secure a thriving future for all New Yorkers, and build a more just, equitable, and resilient city. Led by an independently elected citywide official, the comptroller's office provides checks and balances needed to hold City government accountable for budgeting wisely, investing responsibly, operating efficiently, acting fairly, living up to its obligations and promises, and paying attention to the long-term challenges we face together. The Office of the Comptroller's Bureau of Information Systems provides a full range of technology support services for key business functions and Charter mandated responsibilities of the Comptroller's Office. These services include technology strategic planning, web site development, graphic design, disaster recovery, systems development, network administration, audio/visual services, business process re-engineering, change management, program management, security administration, service desk, computer operations, telecommunications, and document management. The intern will work with the Operations Unit. Responsibilities of the Operations intern include, but are not limited to:

  • Working on the day-to-day operations pertaining to the Network Operations and Service Desk teams, respectively.
  • Working towards understanding the daily workflows of the aforementioned groups and identify procedural gaps, operational overlap as well as impediments in the communication between IT teams.
  • Working on aggregating and centralizing technical documentation, something that will make document access, reference and retrieval more efficient.
  • Perform other duties and assignments as may be required

Qualification Requirement: Matriculation at an accredited college. Employment is conditioned upon continuance as a student in college. Applicants must be enrolled in an accredited undergraduate degree program for the Fall 2026 semester. This position is ideal for college students pursuing majors/minors in the fields of Information Technology, Computer Science, Data Science, and Computer Engineering.

Important: Our office is located at the David Dinkins Municipal Building, 1 Centre St. in Manhattan/New York. All interns will work in-person in the office, Monday – Thursday, 28 hours per week. The employment period will be from June 1 – July 30, 2026.

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Intern - IT Operations
New York, New York, United States
Operations
About City of New York
Provides municipal governance, public services, and infrastructure management for residents, businesses, and visitors across the five boroughs.