Director Of Network Operations

Director Of Network Operations

The New York City Comptroller's Office works to promote the financial health, integrity, and effectiveness of New York City government. The Office of the Comptroller's Bureau of Information Systems provides a full range of technology support services for key business functions and Charter mandated responsibilities of the Comptroller's Office. The position will oversee and manage the day-to-day functions of the organization's network infrastructure. Reports directly to the Chief Information Security Officer (CISO). This technical role is responsible for the overall network operations including, data centers operations, servers, storage, backup environment, patching systems, network switches, firewalls, load balancers, WAN, SDA LAN, and remote access environment. In addition, manage vendors external business partners relationships and projects.

Tasks include, but are not limited to the following:

• Team Management: Lead, guide, and mentor a highly technical team of network administrators each with leading subject matter expertise in their respective field. Promote team innovation and continuous professional growth.
• Security Management: Enforces and implements network security procedures and policies which includes intrusion detection systems, firewalls, and VPNs.
• Incident Management: Respond to network incidents while ensuring the Service Level Agreement (SLA's) identify a timely resolution of network and systems outages. Determine and execute recommendations for best practices.
• Collaboration: Collaborate with Application Development, Windows systems and accounts, Service Desk, bureau liaisons and stakeholders.

Qualifications/Requirements: All applicants must be current City of New York employees serving in a permanent Civil Service title of either Computer Systems Manager or Computer Operations Manager, or reachable on the current civil service list for Computer Systems Manager title. To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE and/or your score/list number on your resume and cover letter.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.