Deputy Commissioner, Division OF JOB Support Service

Deputy Commissioner, Division Of Job Support Service

If you are hired provisionally in the title, you must take and pass the Civil Service Exam, when it becomes available, to be eligible for continued employment. Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.

Under executive direction of the Executive Deputy Commissioner of FIA Field Operations, with extremely wide latitude of independent judgment, action and initiative, the Deputy Commissioner administers and directs the management of 26 Benefit Access Centers, which employ approximately 2,200 staff, located throughout the five NYC boroughs. This incumbent in this position is responsible and accountable for the mandated function of delivering services to help individuals who apply for and receive cash assistance to reach their maximum level of self-sufficiency. The primary means of achieving self-sufficiency is through paid employment.

FIA's Office of Project Services is recruiting for one (1) Administrative Job Opportunity Specialist, M5, to function as Deputy Commissioner, Division of Job Support Service, who will:

• Develop agency policies in cooperation with Human Resources Administration (HRA) executive staff and Mayoral office staff. Assists in the planning and development of program activities with other organizational components in HRA, other city Departments, State Department of Social services, and other governmental and private social service agencies.
• Direct the overall management of all NYC Benefit Access Centers, consisting of approximately 2,200 staff, in order to maximize the efficient and accurate delivery of cash assistance benefits.
• Oversee the management of all 26 Benefit Access Centers whom are responsible for providing one-time emergency grants to assist eligible individuals and families to meet emergency needs such as pending eviction, utility shut-off and other expenses due to unplanned and unforeseen emergency circumstances.
• Oversee the management of specialized programs such as Mayor's initiative Living in the Communities (LINC) and Centralized Rent Processing Unit (CRPU); which plays a vital role in assisting the over 55,000 individuals/families living in the shelters obtain permanent housing by ensuring the correct and timely issuance of shelter related benefits.
• Manage, develop and direct any mayoral and/or other special initiatives and Lawsuit compliances that relate to administering temporary cash assistance benefits and for ensuring the implementation of all new processes are developed, put in place, and followed in accordance with Federal, State and City mandates.
• Be responsible for the professional development of Executive, Regional, and Center Enhancement Managers and for supporting program directors in the performance of their duties, in accordance with accepted administration policies and correct management procedures.
• Lead the Executive, Regional, and Center Enhancement Managers in the administration of all center operations involved in the implementation of Welfare Reform, by evaluating program performance through regularly held bi-weekly meetings such as JobStat and CenterStat.
• Collaborate with City, State, and Federal officials in the formulation of policy and procedures and ensures that the application of these policies and procedures conform to New York City, State and Federal regulations.
• Coordinate with the Business Process Innovation team to enable the execution of reengineering efforts within HRA to maximize efficiencies without increasing additional levels of bureaucracy.
• Collaborate with the Deputy Commissioner for the Division of Food Stamp Services to work on Supplemental Nutrition Assistance Program policies, procedures and operational implementation which may impact cash assistance recipients.

Hours/Shift: 9:00am-5:00pm ADMINISTRATIVE JOB OPPORTUNITY - 1024A

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.