Food Service Worker

Food Service Worker

City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope's uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

Schedule: Five days per week, with weeknight and weekend availability required. Typical Shift: 10:30 AM – 7:00 PM

Position Summary

The Culinary Representative provides essential culinary and dietary support across the organization, ensuring a safe, sanitary, and welcoming environment for patients, caregivers, stakeholders, and guests. This role is key to delivering an exceptional customer experience and maintaining high standards in food service operations.

Responsibilities include:

• Providing outstanding customer service in all food service interactions.
• Maintaining and setting up serving and dining areas.
• Handling all cash transactions for food items accurately and responsibly.
• Supporting a clean and comfortable dining environment.

Minimum Qualifications

• High School Diploma or equivalent preferred.

Experience:

• Minimum of 1 year experience in food and beverage, hospitality, or a high-volume hospital cafeteria setting preferred.

Licensure/Certification:

• Required (IL): Current Food Handler's Permit from the County/State Health Department.
• Certification from an ANSI-accredited food handler training program, or must be obtained within 30 days of employment.
• Preferred: ServeSafe certification.

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Ability to work effectively in a team environment.
• Basic computer skills, including familiarity with Microsoft Office.
• Strong attention to detail and organizational skills.
• Ability to manage time effectively in a fast-paced setting.
• Flexibility and adaptability to changing conditions.
• Professional demeanor and positive attitude.

City of Hope is an equal opportunity employer.