Human Resources Partner I - Human Resources (civil Service)

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Job Summary

The Human Resources Partner I works with senior partners to provide and deliver administrative and consultant services to employees and management on human resources related issues and organizational changes.

Job Description

The Human Resources Partner I works with senior partners to provide and deliver administrative and consultant services to employees and management on human resources related issues and organizational changes.

Essential Functions

• Recommends, develops, and implements strategies to attract qualified applicants to fill City positions.
• Manages the recruitment process for assigned groups by ensuring the best qualified candidate is hired for each opening; follows and monitors recruitment metrics and delivers reports to leaders weekly.
• Provides first level customer service support in response to inquiries and escalates issues appropriately; demonstrates competent communication and customer service skills; assesses and anticipates HR related needs.
• Assists and supports senior level HR Partners in the resolution of complex employee relations issues; addresses employee grievances and assists in mediation methods.
• Works closely with management and employees to develop, implement, evaluate, improve work relationships, build moral, and increase productivity and retention.
• Analyzes and evaluates trends and metrics with the HR department; provides proactive insights for HR solutions and program designs.
• Works with senior level HR Partners to identify training needs for teams and individuals; collaborates with senior level HR Partners to provide daily coaching to leadership on a variety of actions; trains on standards regarding employee relations issues, policy interpretation and application, talent management and development, and organizational design consultation.
• Ensures that human resources development activities are compliant with all applicable federal laws and regulations.
• Partners with HR Center of Expertise functions as needed to provide solutions for clients.
• Works with senior level HR Partners in conducting investigations and inquires related to employee issues and complaints made through any other source.
• Performs any and all other work as needed or assigned.

Knowledge and Skills

• Knowledge of Human Resources practices and procedures.
• Knowledge of City policies.
• Knowledge of customer service and collaboration.
• Knowledge of HR strategy and mission.
• Ability to accurately complete processes, forms, and workflows.
• Ability to balance employee needs with business objectives of the City.
• Ability to organize, multi-task and prioritize.
• Ability to identify problems and make recommendations to resolve.
• Ability to build relationships and provide HR resources to departments.
• Communicating effectively both verbally and in writing.
• Establishing and maintaining effective working relationships.

Minimum Qualifications:

Education:

• Bachelor's degree in a Human Resources, Business/Public Administration, or Social Science field.

Experience:

• One (1) year of professional-level human resources experience with responsibility for employee relations, performance management, change management, and/or employee engagement.

Equivalences:

• High school diploma or GED plus five (5) years of the required experience will meet the education and experience requirements.
• Associate degree in any field plus three (3) years of the required experience will meet the education and experience requirements.
• Bachelor's degree (or higher) in a non-specified field plus three (3) years of the required experience will meet the education and experience requirements.
• Master's degree (or higher) in a specified field meets the education and experience requirements.
• A Society for Human Resource Management (SHRM) certification OR Human Resource Certification Institute (HRCI) will substitute for one (1) year of the required experience.

License:

• Valid driver's license and good driving record

Salary Range $28.27 - $33.93 The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.