Service Order Specialist - Louise Ave Shop - 2nd Shift -

Service Order Specialist

Join our award-winning Fleet Management Team as a Service Order Specialist! Are you detail-oriented, organized, and passionate about keeping operations running smoothly? The Fleet Management Division is looking for a Service Order Specialist to support our dynamic team at our Louise Avenue shop—a key shop in providing services to the citizens of Charlotte. As a Service Order Specialist, you'll be at the heart of our operations, ensuring that our technicians and customers stay connected and informed. You'll play a vital role in:

• Coordinating service requests and acting as the go-to contact for customers and vendors
• Managing work orders, serving as the first point of contact for our customers
• Processing invoices and ensuring timely, accurate documentation
• Supporting shop personnel with a variety of administrative and technical tasks
• Generating reports that help drive performance and efficiency

This is more than just a desk job—you'll be a key player in a collaborative, fast-paced environment where your contributions directly impact the success of our fleet operations. Why join us?

• Be part of an award-winning team recognized for excellence in fleet management
• Work in a supportive, team-oriented environment where your ideas and input are valued
• Gain exposure to diverse responsibilities that build your skills and career potential
• Make a real difference by helping keep our city's fleet running safely and efficiently

If you're ready to take the next step in your career and thrive in a role that blends customer service, technical coordination, and operational support—we'd love to hear from you!