Office Support Specialist I - Multiple Agencies

Office Support Specialist I

Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work.

An Office Support Specialist I performs routine office, administrative and keyboarding work using Microsoft Office, and other proprietary software programs. Work of this class involves no supervisory duties or responsibilities. Incumbents receive close supervision from an administrative supervisor. Employees in this class work a conventional workweek. Work is performed in an office where employees are not exposed to unusual or hazardous working conditions. Work requires minimal physical exertion but may involve lifting moderately heavy packages and/or stacks of mail and other materials.

Minimum Qualifications:

Education: Graduation from an accredited high school or possess a GED equivalent.

Knowledge, Skills, & Abilities:

• Knowledge of basic English grammar, spelling and punctuation.
• Knowledge of basic computer operations and common business software applications such as document management and word processing.
• Ability to operate Microsoft Office Suite Products at a basic level.
• Ability to perform simple arithmetic computations and to use a ten-key calculator with accuracy.
• Ability to establish and retrieve records from filing systems alphabetically, numerically or by subject, or following some other readily learned procedure.
• Ability to type or keyboard clean copy at a specific rate of speed and accuracy.
• Ability to understand and follow simple written or oral instructions.
• Ability to deal courteously with employees at all levels of government, and to work effectively with varying temperaments, both in person and by telephone.

Additional Information:

Background Check: Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Probation: All persons, including current City employees, selected for this position must complete a mandatory six-month probation.

Eligibility: Qualified candidates will be considered for vacancies as they arise, for a period of at least six months.

Education Accreditation: Applicants' education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency.

Selection Process: All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.

Examination Process: Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application.

Baltimore City is an Equal Opportunity Employer