Assistant Administrator - Internal Services, Operations Director I (NCS) - Mayor's Office

Assistant City Administrator (ACA) For Internal Services

The Assistant City Administrator (ACA) for Internal Services is responsible for supporting the City Administrator (CA) in managing the day-to-day operations of Baltimore City Government. Under the direction of the Deputy City Administrator (DCA), the ACA will support a portfolio of agencies that include, the Baltimore City Office of Information Technology, the Office of Performance and Innovation, the Environmental Control Board, Department of Finance, the Department of Human Resources, Office of Equity and Civil Rights (OECR) and the Office of the Labor Commissioner. The ACA will manage complex projects that require interagency coordination and serve as an advisor to the CA and DCA on agency operations. The ACA will support budget analysis, human capital management, and serve as a key liaison between cabinet members, elected officials and the public. The role requires strong leadership and problem-solving skills to serve effectively in a fast paced, complex government environment.

Essential Functions

• Ability to lead and direct staff, manage projects, and provide effective leadership.
• Review, interpret and recommend new, revised or amended departmental policies (financial and/or programmatic), practices, and procedures to ensure program efficiency and compliance with City, State, and Federal laws and regulations.
• Solves complex problems and addresses issues prior to engagement with the City Administrator
• Serves as a strategic business advisor to the CA and DCA by assisting them in effective decision-making and execution of key initiatives.
• Manages labor relations activities, including performing research and preparation for collective bargaining meetings.
• Handles and/or participates in grievances and interest arbitration hearings. Analyzes economic data, evaluate budgets, and provides support for the budget development process.
• Identifies areas and opportunities for efficiencies and optimization in service delivery

Minimum Qualifications

Education: Knowledge of organizational structure, staffing patterns, and administrative controls.

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Knowledge of the principles, practices and procedures of business and public administration
• Ability to present recommendations clearly and concisely
• Ability to exercise judgment and discretion in applying and interpreting departmental policies, laws, rules, regulations and procedures
• Strong oral and written communication skills
• Ability to maintain confidentiality of sensitive information
• Ability to communicate effectively with co-workers, staff of other agencies and the general public.

Additional Information

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.

All persons, including current City employees, selected for this position must complete a mandatory probation.

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER