Assistant Director Of Child, Youth, And Family System Of Care - Outpatient And School - based Services (0922 Manager I)

Assistant Director of Child, Youth, and Family System of Care - Outpatient and School-Based Services

The San Francisco Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

The SFDPH Behavioral Health Services (BHS), Children, Youth, & Families System of Care (CYF SOC) oversees a continuum of care (prevention/health promotion; outpatient; intensive; crisis; residential services) for children and youth (ages 0 -18 and up to 21) and their families. These services are delivered by a large network of both Civil Service and Contracted providers, and in close partnership with other City and County of San Francisco (CCSF) Departments providing services to children and youth including Human Services Agency-Child Welfare (HSA) division, Juvenile Probation Department, and San Francisco Unified School District (SFUSD).

Job Description

Under the direction of the CYF Director, the Assistant Director of CYF – Outpatient and School-Based Services (0922 Manager I) provides strategic and operational oversight of the Outpatient and School-Based Services portfolio. This includes direct supervision of three CYF outpatient civil service clinics, coordination with two additional comprehensive civil service clinics with CYF components, and leadership of the school-based administrative team. The Assistant Director is responsible for advancing the clinical vision and ensuring quality outcomes across all outpatient and school-based contracts, while also supporting the implementation of CalAIM and other key federal, state, and local initiatives. In partnership with SFUSD, the Assistant Director manages the City's Educationally Related Mental Health Services (ERMHS) contract and memorandum of understanding (MOU), ensuring regulatory compliance and the effective delivery of mandated mental health services to preschool through 12th grade students. The role includes oversight of program implementation, budget development, performance monitoring, and evaluation, as well as Request for Proposal/Qualification (RFP/Q) planning and clinical consultation. This position plays a key leadership role in CYF Management and Leadership Meetings, System of Care Provider convenings, and Civil Service Clinic Director Meetings.

The Assistant Director of CYF – Outpatient and School-Based Services (0922 Manager I) collaborates with stakeholders and partners across BHS and DPH divisions, such as Business Office departments (e.g., Contracts, Contract Compliance, Contract Development and Technical Assistance, Fiscal, Budget, Operations/Facilities), IT, HR, BHS Managed Care (e.g., Office of Coordinated Care, Quality Management, Utilization Management, Regulatory Affairs).

Core responsibilities of the Assistant Director of CYF - Outpatient Clinics and School-Based Services (0922 Manager I) include administrative and clinical supervision of multidisciplinary teams, program planning and evaluation, policy and procedure development, implementation of regulatory requirements, budget preparation, communication across systems, and advancement of departmental priorities. The Assistant Director will also lead special projects to support system innovation, including projects related to BHS and CYF strategic planning including various initiatives related to access and engagement.

The Assistant Director of CYF – Outpatient and School-Based Services (0922 Manager I) performs the following essential job functions:

1. Manages outpatient specialty mental health and school-based mental health related providers contracts and budget
2. Plans, monitors, evaluates, and supervises the work of multiple, complex and diverse programs and projects that provide specialty mental health services for children, youth and families at civil service program sites and in school settings, including both City and County of San Francisco
3. Develops, implements, and maintains procedures, administrative monitoring practices and controls to obtain smooth, efficient and effective delivery of services to clients, particularly in maintaining adequate service delivery capacity to meet client demand for services
4. Adjusts plans and procedures to meet the needs of emerging or new programs, while continuing to meet major departmental priorities; coordinates with other managers to meld operations into an orchestrated delivery system to accommodate City-wide needs and ensure that limited resources are deployed to benefit the needs of children, youth and families
5. Assigns job tasks to staff; trains, coaches, and evaluates personnel regarding policies, procedures, and practices; monitors improvements in performance
6. Fosters collaboration among sub-units and participates in the service delivery system coordination and planning, problem solving, and policy development of assigned modalities of care within the SOC
7. Communicates regularly with executive-level management regarding CYF SOC activities and coordinates efforts with other City departments and San Francisco Unified School District in addressing the needs of the City and County of San Francisco
8. Evaluates program activities and outcomes; conducts large scale data analysis and reporting
9. Develops and implements policies and procedures to ensure high-quality clinical operation of the SOC that complies with relevant city, county, state and federal regulations (including in the regulatory compliance of client medical records). Supports efforts to monitor and evaluate the effectiveness and efficiency of the division's service delivery system
10. Assists the System of Care Director of the Child, Youth and Family Services Section in an annual city budget preparation by providing detailed justification and persuasive arguments for proposals or initiatives
11. Provides oversight to CYF clinical staff and work in specialty mental health clinics to ensure clinically sound decision making, risk mitigation, upholding ethical and legal standards, and regulatory compliance with DHCS, Medi-Cal (e.g., chart audits/reviews, program oversight, clinical governance), etc.

The Assistant Director of CYF - Outpatient and School-Based Services (0922 Manager I) may perform other duties as assigned/required.

Qualifications

Required Minimum Qualifications:

License: Possession of a valid license in the State of California in any of the following: Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), Licensed Professional Clinical Counselor (LPCC) or Licensed Psychologist

AND

Experience: Three (3) years of professional experience overseeing behavioral health services in schools, hospitals/clinics, child welfare, juvenile justice, or other community-based systems of care serving children, youth, and their families.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.