Senior Site Reliability Engineer (SRE) - C13 - London

Senior Site Reliability Engineer (SRE) - C13 - London

Discover your future at Citi. Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact.

Job Overview

We are seeking an exceptional technology leader to oversee our global site reliability engineering (SRE), DevOps, and platform engineering teams. This hands-on engineering leadership role requires someone who can both provide technical vision and build strong stakeholder relationships across the organization. The ideal candidate will bring a combination of deep technical expertise, strategic thinking, and people leadership to drive our engineering excellence forward.

Key Responsibilities

Technical Leadership:

• Serve as a hands-on technical leader who can architect, design, and guide the implementation of highly resilient systems
• Build a compelling vision and strategic roadmap for our SRE, DevOps, and Platform Engineering functions
• Establish and evangelize engineering best practices across teams and the wider organization
• Drive technical innovation while ensuring operational excellence
• Provide architectural guidance to ensure systems meet resilience, scalability, and performance requirements

Team Leadership:

• Lead and mentor a high-performing team of DynamoDB specialists, SREs, DevOps engineers, and platform engineers across global locations
• Develop team members through goal setting, performance management, and career development planning
• Foster a culture of innovation, continuous improvement, and engineering excellence
• Attract, retain, and develop top engineering talent
• Create growth opportunities for team members and help them achieve their career aspirations

Stakeholder Management:

• Build and maintain strong relationships with technology and business stakeholders across the organization
• Effectively translate business requirements into technical solutions and strategic initiatives
• Partner with development team managers and technical leads to align platform capabilities with product roadmaps
• Represent the team in senior leadership forums and drive cross-functional initiatives
• Manage expectations and communicate effectively about team initiatives, capabilities, and constraints

Required Skills & Experience:

• Extensive experience in engineering leadership roles
• Strong hands-on technical background in cloud platforms, containerization, and modern DevOps practices
• Demonstrated experience leading SRE, DevOps, or Platform Engineering teams
• Deep understanding of system architecture, resilience patterns, and high-availability design
• Experience developing strategic roadmaps and executing technical vision
• Proven ability to build and maintain relationships with stakeholders at all levels
• Exceptional communication and interpersonal skills
• Track record of mentoring and developing engineering talent
• Experience leading distributed global teams

Desired Skills:

• Experience in financial services technology environments
• Knowledge of AWS, Kubernetes, observability platforms, and CI/CD technologies
• Background in transforming legacy systems to modern architectures
• Experience with DynamoDB and cloud-native database technologies
• Understanding of UK and global financial regulatory requirements

What We Offer:

• Chance to shape the technical direction of a global financial institution
• Opportunity to lead high-impact, transformative engineering initiatives
• Collaborative and innovative organizational culture
• Hybrid work arrangement based in London