Production Support Engineering ( Distributed Systems ) - Chennai

Production Support Engineering (Distributed Systems) - Chennai

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact.

We're currently looking for a high caliber professional to join our team as Officer, Production Support Engineering (Distributed Systems) - C10- Hybrid based in Chennai, India.

Responsibilities:

• Incident Management: Deep understanding of incident response, recovery processes, and engineering operations in enterprise environments & the related KPIs.
• Automation: Champion automation initiatives to streamline operational tasks, improve efficiency, and reduce manual intervention. This includes scripting for automated health checks, alerting, and remediation.
• Collaboration: Work closely with development, infrastructure, and business teams to ensure seamless communication and collaboration throughout the incident lifecycle. Participate in post-mortem analysis and contribute to continuous improvement efforts.

Core technical skills in operating systems (Linux – Rhel), databases (Oracle, Mongo DB), middleware/application layers (websphere, ngnix, tomcat), message queues (IBM MQ, Kafka)

Strong scripting and automation skills, eg python, shell scripting and experience in AI/ML will be an added advantage.

Qualifications:

• 2-5 years of relevant experience in an Engineering role
• Experience working in Financial Services or a large complex and/or global environment
• Project Management experience
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Proven track record of operational process change and improvement

Education:

• Bachelor's degree/University degree or equivalent experience

Job Family Group: Technology

Job Family: Systems & Engineering

Time Type: Full time

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.