Markets Technology Applications Support Head

Markets Technology Applications Support Head

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Markets Technology Applications Support Head is the position in the Technology Division and is accountable for management of complex/critical/large professional disciplinary areas in Markets area. Leads and directs a team of professionals in both projects and new development as well as production management. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Functions in a Chief Of Staff capacity to ensure strategy is implemented appropriately.
• Collaborates with IT functional/departmental executives and business leaders to create the business plan for IT.
• Scans the external IT environment to provide a common set of planning assumptions.
• Works on internal communications. Manages mergers & acquisitions and outsourcing activities.
• Ensures business unit is meeting or exceeding components of service level agreements. Resolves complex and varied issues with substantial potential impact.
• Uses in depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Applies in depth understanding of how own sub function integrates within technology and has commercial awareness.
• Has full management responsibilities for team (includes people, budget and planning).
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations; uses multiple sources of information.
• Impacts the area through responsibility for planning, finances/budget, end results, setting policies and contribution to strategic decisions.
• Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience in technology planning with commensurate experience in people management.
• Knowledge of basic capital market products.
• Knowledge of technologies in the financial area of ​​the capital market.
• Experience in budget management and Risk & Control management.
• Fluent in Polish and English languages.
• Stress management skills.
• Influencing skills.
• Bachelor's/University degree, Master's degree preferred.

Citi Handlowy offers:

• Job contract and social benefits (private medical care, fitness card, life insurance, pension programme, co-financing of cultural and entertainment events and more. Full list can be found here under Benefits for you and Benefits for your loved ones sections).
• Possibility to gain globally appreciated work experience.
• Friendly and supportive culture and team.
• Flexible and hybrid working conditions.

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