FRMT Apps Support Intmd Analyst ( Unix, SQL, Big Data Technologies)

FRMT Apps Support Intermediate Analyst (Unix, SQL, Big Data Technologies)

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact.

Job Overview

We are seeking an experienced individual to join our Production/Application support team. The ideal candidate will bring a blend of strong technical skills in Unix, SQL, and Big Data technologies and good domain expertise in financial services.

Key Responsibilities

• Provide L2 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.
• Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk, and liquidity reporting.
• Proactively manage alerts, logs, and jobs using Autosys, Unix tools, and monitoring platforms.
• Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.
• Support multiple applications build on stored proc, SSIS, SSRS, Big Data ecosystems, and troubleshoot data pipeline issues.
• Maintain and improve knowledge bases, SOPs, and runbooks for production support.
• Participate in change management and release activities, including deployment validations.
• Lead root cause analysis, conduct post incident reviews, and drive permanent resolutions.
• Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.
• Contribute to continuous service improvement, stability management, and automation initiatives.

Required Skills & Qualification

• Bachelor's or master's degree in computer science, Information Technology, Engineering, or a related field.
• 3+ years of experience in application or production support with 2+ years at an advanced level.
• Strong hands-on experience with Unix/Linux (scripting, file manipulation, job control), SQL (MSSQL/Oracle or similar, stored proc, SSIS, SSRS), Big Data technologies (Hadoop, Hive, Spark), and job schedulers like Autosys.
• Solid understanding of financial instruments and trade lifecycle (Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management).
• Knowledge of front office/back office and reporting workflows and operations.
• Excellent analytical and problem-solving skills, with the ability to work in a time-sensitive environment.
• Effective communication and stakeholder management skills across business and technical teams.
• Experience with ITIL processes, including incident, problem, and change management.