Banamex/ Analista De Captura De Aperturas De Cuentas Pyme/ Ops Support Specialist - C04 - Ciudad De Mexico

Banamex/ Analista de Captura de Aperturas de Cuentas Pyme/ Ops Support Specialist - C04 - Ciudad De Mexico

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. Responsibilities:

• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
• Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed
• Conduct basic analysis and research as well as workflow management
• Support an expansive array of products and services
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-3 years of relevant experience
• Experience working in a business office or operational environment
• Proficient computer and math skills with a focus on complex databases and spreadsheets
• Demonstrates technical and administrative expertise
• Consistently demonstrates attention to detail
• Demonstrated knowledge of activities, policies, and procedures of a basic work area

Education:

• High School diploma or equivalent

Funciones:

• Captura de informacion en sistema de clientes del Área Pyme
• Llenado de formatos para la alta de cuenta de cheques pyme
• Seguimiento con ejecutivos de sucursal, sobre el estatus de documentacion de clientes Pyme
• Analisis de datos (revisar si los documentos se encuentran actualizados y coinciden entre si)

Requisitos:

• Experiencia en captura de volumenes altos de informacion
• Excel intermedio
• Analisis de detalles
• Experiencia en ánalisis de datos
• Experiencia en atención a clientes internos

Zona de trabajo:

• Revolución Álvaro Obregon
• L-V 9 am a 6 pm o 10 am a 7 pm segun se requiera

Job Family Group: Operations - Core

Job Family: Operations Support

Time Type: Full time

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.