Asset Services Head - Senior Vice President

Asset Services Head - Senior Vice President

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Job Overview

The Asset Services Senior Vice President is a pivotal leadership role responsible for the day to day operational execution of Americas Asset Servicing event processing. This position demands exceptional analytical and problem-solving capabilities, and a proven ability to drive strategic process enhancements and transformative initiatives. The Senior Vice President will lead and develop a functional area, overseeing data analysis, comprehensive reconciliation, precise transaction processing, and complex issue resolution across critical high-risk functions. The ideal candidate is a strategic visionary with an extensive track record in senior leadership, people management, risk management and cultivating high-value client relationships. This role will closely align with Americas business hours.

Responsibilities:

• Provide strategic leadership and functional oversight for teams responsible for the reconciliation and processing of positions related to Income and Corporate Action events.
• Establish and enforce robust frameworks to ensure the accurate, efficient, and timely execution of client entitlements, proactively identifying and mitigating systemic and operational risks.
• Direct the comprehensive reconciliation, processing, and payment facilitation for all income and mandatory corporate action events, ensuring stringent adherence to evolving global regulatory requirements and internal controls.
• Conduct sophisticated, in-depth analyses to identify the root causes of systemic operational issues, spearheading the development and implementation of enterprise-wide solutions.
• Serve as a champion for robust compliance, instilling unwavering adherence to established procedures and controls, proactively anticipating and responding to regulatory changes, and ensuring the continuous education of the organization.
• Provide guidance, mentorship, and strategic direction to individuals, fostering a culture of continuous improvement, innovation, and leadership development.
• Proactively assess and manage risks associated with business operations and strategic initiatives, demonstrating an unyielding commitment to safeguarding Citigroup's reputation, clients, and assets through adherence to laws, regulations, and ethical conduct.
• Effectively manage and transparently report complex control issues to senior management, providing actionable insights and driving timely remediation.
• Cultivate and sustain strategic relationships with critical stakeholders, including major clients, internal business units, global product partners, and regulatory agencies.
• Lead and drive enterprise-wide strategic initiatives focused on transforming process efficiency, significantly reducing operational risk, and enhancing overall client satisfaction across the asset servicing landscape.

Qualifications:

• 10+ years of progressive experience in financial services operations, with extensive senior-level experience and deep expertise in Asset Servicing.
• Demonstrated strategic leadership, with a proven ability to manage large, complex functions, drive organizational change, and develop multi-disciplinary high-performing teams.
• Expert-level understanding of cash flows, accounting treatments, operational controls, market practices, and regulatory landscapes within a global context.
• Comprehensive knowledge of a wide array of investment instruments, including Equity and Fixed Income securities.
• Exceptional analytical, critical thinking, problem-solving, and executive decision-making skills, with a track record of implementing innovative solutions to complex challenges.
• Superior communication, negotiation, and presentation skills, capable of articulating complex information to diverse audiences, including executive leadership and external stakeholders.
• Proficiency in advanced data analysis tools, large-scale operational platforms, and enterprise software.
• Profound understanding of relevant global regulatory frameworks, compliance requirements, and advanced risk management methodologies.

Education:

• Bachelor's/University degree in Finance, Accounting, or a related quantitative field is required; Master's degree (MBA, MS in Finance, etc.) is highly preferred.