System Quality & Manufacturing Test Engineer
We are seeking a dedicated and proactive System Quality & Manufacturing Test Engineer to champion quality-focused support for both new and sustaining products, with a special emphasis on system engineering, xDVT (cross-Design Validation Testing), and advanced manufacturing test strategies. In this role, you will ensure exceptional product quality from New Product Introduction (NPI) through End of Life (EOL), with a heightened focus on early engagement for critical component technologies and robust test planning to enable high-quality product launches. You will collaborate cross-functionally—including with design, process, test, and reliability engineering—to address technical and manufacturing challenges, implement quality best practices, and drive measurable improvements at First Customer Ship (FCS) and beyond. Your efforts will also contribute to ongoing technology readiness and process optimization as Cisco evolves.
You will work closely with Product Operations, Engineering, Global Manufacturing Operations, Test and Quality, Service & Logistics, and CM partners. Together, you will address complex quality and manufacturability challenges, implement leading-edge test strategies, and proactively prepare for next-generation technologies and product introductions.
You possess a strong background in system-level engineering, xDVT planning/execution, and manufacturing test development. Your technical acumen and communication skills enable you to influence cross-functional teams and leadership. You thrive in dynamic environments, managing a broad scope of technical and quality responsibilities, and are adept at adapting to evolving priorities. Your sense of ownership and integrity, combined with your ability to drive change across engineering and manufacturing, makes you an ideal fit. You will play a critical role in ensuring Cisco's manufacturing and test processes are positioned to deliver the next wave of technology-driven products.
High Level Responsibilities:
- Drive integrated quality and test practices across the PLM lifecycle (NPI to EOL), emphasizing system-level risk assessment, xDVT strategy, and DFX/DFM principles for next-gen hardware and manufacturing test processes.
- Lead early engagement initiatives with focus on critical component technology assessment, functional test strategy development, and system-level verification for high-quality product launches.
- Collaborate with cross-functional teams (Supply Chain, Component Engineering, GSM, Hardware/System Engineering, Test Engineering) to influence technology selection, implement robust test and risk mitigation strategies, and ensure readiness for advanced technologies and manufacturing processes.
- Lead and resolve quality and test issues, ensuring closed-loop feedback, thorough root cause analysis, and continuous improvement within the PLM and test lifecycle.
- Advocate for quality and test enhancements, leveraging lessons learned from xDVT and field/factory feedback, and contribute to the development of dashboards and metrics for proactive risk management.
- Drive cost avoidance, support ongoing manufacturing quality improvement, and assess the impact of new component/technology introductions on test, manufacturability, and product reliability.
Qualifications:
- BS degree in Electrical Engineering, Systems Engineering, or a related technical field.
- Minimum 5 years' experience in System or Electrical Product Engineering, with a strong focus on hardware/system verification (xDVT), manufacturing test strategy, and process quality.
- Demonstrated experience in developing and executing system-level test plans (including xDVT), and functional test strategies for complex hardware, with exposure to root cause analysis and field failure diagnostics.
- Strong understanding of next-generation technology/components, PCB design and fabrication, and practical experience with manufacturing test equipment, test automation, and product health dashboards.
- Hands-on experience with Design for Manufacturing (DFM) or Design for Test (DFT), and test planning for high-complexity products.
- Leadership in resolving complex system-level test and quality issues.
- Experience with NPI and sustaining product test and validation processes.
- Proficiency with Valor, schematic/CAD/CAE tools, and test development environments.
- Demonstrated ability to manage and prioritize diverse responsibilities across engineering and manufacturing test domains.
- Strong written, verbal, and interpersonal skills with experience presenting technical findings and recommendations.
- Experience with component qualification, system risk profiling, and proactive test strategy for new technology adoption.
- Project management skills with a focus on test and quality improvement initiatives.
- Experience with Agile methodologies (SCRUM, KANBAN), especially in engineering or test environments.
- Familiarity with quality and risk management methodologies (e.g., Lean, Six Sigma, FMEA), with a track record of implementing improvements in test and manufacturing environments.