Country Support Representative - Germany (hybrid)

Local Country Specialist In Hr Operations And Administration Support For Germany

You'll join Cisco's Global Country Support Team, a critical part of the People Support organization. This team bridges global HR programs and policies with localized expertise, ensuring employees receive tailored support that helps them thrive. Collaboration will be at the heart of your work as you partner with cross-functional teams, including Finance, Payroll, Employee Relations, and more. Together, you'll focus on simplifying processes, improving tools, and enhancing the overall employee experience.

As a Local Country Specialist in HR Operations and Administration Support for Germany, you will play a pivotal role in delivering outstanding HR services while fostering seamless collaboration across teams and regions. Your expertise will ensure compliance with local regulations, drive country-specific initiatives, and contribute to creating a world-class employee experience. This role offers a unique opportunity to combine operational excellence with meaningful contributions to employee well-being.

• Manage core HR operational processes for Germany, including labor contracts, personnel files, onboarding, and offboarding.
• Ensure compliance with German labor law and local regulations, supporting audits and government reporting requirements.
• Administer local benefits in collaboration with vendors and provide employee support on HR policies and transitions.
• Collaborate effectively with HR Country Leaders, global COEs, cross-functional teams, and vendors.
• Analyze and improve HR processes, championing continuous improvement and contributing to country-specific initiatives and projects.

Minimum Qualifications For This Role

• Minimum of 3 years of experience in HR operations or as an HR generalist.
• Fluency in both English and German.
• Experience managing core HR processes (e.g., onboarding, offboarding, documentation).
• Knowledge of German labor law and HR practices.
• Experience supporting HR functions such as benefits administration and compliance.

Preferred Qualifications For This Role

• Experience collaborating with cross-functional teams (e.g., Payroll, Finance).
• Demonstrated ability to analyze processes and drive continuous improvement initiatives.
• Strong critical thinking and problem-solving skills.
• Excellent communication, partnership building, and consulting skills.
• Experience supporting employees through HR-related inquiries and escalations.

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Our passion is connection—we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!