✨ About The Role
- Solutions engineers at Cinder will work directly with customers to understand their safety challenges and design technical solutions.
- The role involves developing and executing a consultative demo process tailored to prospective customers.
- Candidates will serve as subject matter experts on Cinder's platform and Trust and Safety practices for various external parties.
- Streamlining technical onboarding and integration processes for customers will be a key responsibility.
- Collaboration with customers to design suitable architectures for seamless integration is expected.
- The role includes creating resources on the Trust & Safety market and Cinder's product for internal and external stakeholders.
- Addressing technical challenges and collaborating with engineering and product teams will be part of the job.
⚡ Requirements
- The ideal candidate has experience as a software engineer, solutions engineer, or sales engineer in a fast-paced, high-growth environment.
- A strong understanding of safety engineering and/or safety operations is essential, ideally through firsthand experience.
- Candidates should have a background in pre-sales activities, including delivering technical demos and collaborating with go-to-market teams.
- The ability to effectively collaborate with enterprise-level customers and navigate complex organizational structures is crucial.
- Successful candidates will be comfortable with ambiguity and possess a proactive approach to problem-solving.
- Being a great team player who values collaboration and communication is important for this role.
- Excellent listening skills and a desire to learn from every interaction are key traits for success.