Clinical Account Executive - Express Scripts - Hybrid (market Coalitions) - Remote Eligible

Clinical Account Executive

This is a hybrid position (3 days per week in-office + 2 days work at home). The incumbent candidate can be based out of any US Cigna Healthcare office.

POSITION SUMMARY

The Clinical Account Executive (CAE) role is an exciting opportunity for pharmacists looking to apply their pharmacy and healthcare expertise to make a meaningful impact on commercial clients' strategies, outcomes, and experiences. CAEs play a key role in shaping pharmacy benefit delivery while supporting client-specific goals around clinical performance and financial outcomes. Supporting a defined client portfolio, CAEs prepare and present clinical strategies tailored to client needs, evaluate product and program performance, and drive solution adoption through clinical modeling, reporting, and strategic reviews. CAEs serve as trusted clinical partners, translating complex clinical data into clear, actionable insights for non-clinical stakeholders and decision-makers.

CAEs collaborate with internal and external stakeholders to align each client's benefit strategy. They stay informed on emerging clinical innovations and product developments, serving as knowledgeable partners in driving shared goals.

ESSENTIAL FUNCTIONS

• Leads implementation and upsell of clinical programs and formulary strategies through consultative engagements – including client presentations, quarterly/annual reviews, modeling/report reviews, and rebate performance alignment, in partnership with finance and internal teams.
• Prepares and presents clinical strategies that support client goals, with a focus on formulary design, clinical program performance, and solution adoption opportunities.
• Leads clinical client Strategic Planning and Review Consultation (SPARC) meetings to support client retention, satisfaction, and upselling targets. Maintains strong relationships with assigned clients to ensure alignment of goals and identification of new opportunities.
• Shares best practices with peers and stays informed on clinical developments, market trends, and changes impacting the pharmacy benefit space.
• Contributes to internal process improvements that enhance clinical delivery and promote adaptability to client and market needs.
• Serves as the primary clinical contact for assigned clients, responding to inquiries, supporting implementation, and providing education on new products and solutions.
• Shares client feedback and insights with internal teams to inform product development and enhancement opportunities.

QUALIFICATIONS

• Current U.S. Pharmacist license required; 3+ years of licensure preferred.
• 2+ years of client-facing experience preferred.
• Self-starter who thrives in a fast-paced, dynamic environment, independently managing competing demands and consistently delivering with focus and agility.
• Strong organizational and time management skills, with the ability to manage multiple client accounts and competing priorities.
• Excellent verbal and written communication skills, with the ability to simplify and convey clinical concepts to non-clinical audiences.
• Proficiency in Microsoft Office tools and adaptability in learning internal analytics and reporting systems.
• Demonstrated adaptability and problem-solving skills in dynamic client discussions, using a consultative approach to uncover and address needs.
• Willingness to travel up to 15% to support client meetings and business priorities.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.