Part - time Operations Team Member - Providence, RI

Part-Time Operations Team Member - Providence, RI

CIC is looking for a self-motivated and detail-oriented individual to help create a welcoming and well-run workspace for our clients. As a part-time Operations Team Member you'll play a hands-on role in maintaining the day-to-day operations of our Providence office space.

Starting Pay: $19/hour

Hours: 25-29 hours per week, Monday-Friday

Shifts Available:

• Morning Shift: 7:30 AM - 12:30 PM
• Afternoon Shift: 11:00 AM - 4:00 PM

About CIC

CIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world's most impactful entrepreneurs to innovate better and faster.

We have locations in Boston, Cambridge, Philadelphia, Providence, St. Louis, Rotterdam, Warsaw, Berlin, Fukuoka, and Tokyo and are growing into other cities within the US and abroad.

CIC has supported over 6,000 startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries.

About CIC Providence

CIC Providence first opened its doors in the fall of 2019. Located in a brand new building in the historic Jewelry District, now Providence's Innovation and Design District, the 191k square foot space is anchored by CIC and shared by Brown's School of Professional Studies and the city's first civic gathering space, known as District Hall Providence. Together, these organizations foster innovation that will act as a catalyst for research and development for exceptional entrepreneurs across the greater Providence area.

Your Day-To-Day Work

You will join our community team, which is composed of several full-time and part-time employees. The team works together to satisfy the day-to-day needs of our clients and ensure that the physical space is functional and organized. Some work will be independent while at other times it will require collaboration with other members of the CIC staff. We are a team-based company, and you will be evaluated on your performance by other team members. Responsibilities may include, but are not limited to:

• Daily restocking of assorted snacks and beverages, and maintaining kitchen space to look neat and presentable to clients and guests.
• Maintaining and organizing inventories such as copy paper, kitchen snacks, and other daily supplies.
• Receiving and unpacking incoming deliveries and communicating with vendors.
• Upkeep of conference rooms, phone booths, copy centers, and other shared areas.
• Sorting incoming mail and process packages by receiving and organizing shipments and contacting clients.
• Building strong professional relationships with clients in the community.
• As needed and schedule permitting, assisting the Community Team with other office tasks.
• Providing basic tech support such as setting up printers and VoIP phones, troubleshooting conference room phones and display screens, troubleshooting printers/copiers and changing toner.
• Assembling and moving furniture between offices, installing shelves and whiteboards, and basic cleaning of empty offices like vacuuming or dusting.
• Assisting with setup of event spaces.

About You

Our ideal candidate will demonstrate these traits and/or possess these skills:

• Naturally enjoys helping others (clients and colleagues alike) and highly values teamwork.
• Takes ownership over tasks and follows them through to completion, usually on their feet and on the move.
• Detail-oriented and organized with solid time management skills.
• Independent, reliable, and willing to learn.
• Brings a fresh perspective and new ideas to everything.
• Recognizes areas for process improvement as it impacts our operational approach.
• Embraces an innovative and experimental culture.
• We look for people who write and speak well, but we also look for individuals who understand the nuances of effective communication.
• Foreign languages are a plus!

You Have

• The ability to move boxes weighing up to 40 pounds (18kg), positioning them on wheeled carts and transporting them around our space, including on and off elevators and through doorways. This requires being mobile for most of the day, with approximately 75% of your time spent standing or walking.

• The ability to position yourself to maintain tidy shared/office space, including under assembled tables/desks in conference/office spaces.

• The ability to work every weekday, starting at either 7:30 AM (morning shift) or 11:00 AM (afternoon shift), depending on the assigned schedule.

• The capacity to learn and provide basic tech support (e.g. setting up printer drivers, VoIP phones, troubleshooting things like conference room projectors).

• Comfort with basic power tools (e.g. using a drill).

If you don't meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter.

Our Offer

• Starting compensation is $19/hour.

• 401k (must be 21+).

• 13 unpaid holidays per year.

Attractions of the Job

In addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported. Some of the benefits of being here include:

• Fun people in a dynamic space. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CICers say they like working here is because of their colleagues!
• Personal growth. This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company.
• Discounted services and memberships on tools to make your life happier/healthier such as gym memberships, tech and design support, hotel stays, and other fantastic options.
• Awesome location! Brand new building located on the river in the historic jewelry district, with access to a nursing room, secure bicycle parking, and shower rooms.