Manager, NA Marketing & Communications

Marketing & Communications Manager

Chubb is seeking a Marketing & Communications Manager for our North America Commercial Insurance and Risk Consulting divisions.

This individual will be responsible for developing and executing impactful marketing and communication campaigns focused on driving brand awareness, enhancing customer engagement, and influencing growth and retention for both Chubb's Middle Market division and Chubb Risk Consulting.

The ideal candidate has exceptional project management skills and a proven track record in developing effective communication strategies. They should excel at leveraging digital channels to align marketing activities with business objectives and driving measurable results.

This role will additionally support specialty industry practices, commercial lines of business and the field team, generating marketing deliverables that facilitate meaningful business discussions. Collaboration with stakeholders across marketing and business functions at all levels of the Chubb organization is an essential part of this role.

This position reports to the AVP, Marketing & Communications, Commercial Insurance and Risk Consulting. Candidates invited to interview should be prepared to share a portfolio of past work that demonstrates their skillset and relatable experience.

This role can be based out of our Whitehouse Station, NJ or Philadelphia, PA office.

Responsibilities:

• Develop and implement campaigns and thought leadership that enhance Chubb's positioning among prospective companies, current clients and agents/brokers.
• Create high-quality marketing materials, including, but not limited to:
• Field marketing collateral (digital and print)
• Thought leadership (including whitepapers and reports)
• Digital marketing campaigns (including email journeys)
• Website copy
• Video scripts
• Social media content
• Internal communications
• Executive PowerPoint presentations
• Writing and editing promotional content to support critical tactics and campaign deliverables.
• Ability to synthesize complex insurance-related materials and to craft creative, persuasive content for distribution.
• Participate in ongoing social media engagement and activities, including reviewing and recommending tactics, contributing to strategy and drafting copy for Chubb's social media channels.
• Work with digital teams to continuously monitor, measure, analyze and report on the effectiveness of campaigns, sharing results and learnings with internal stakeholders and working with marketing leadership to make improvements.