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Automotive Service Advisor / Writer | Base Pay Up To $60k* & Weekends Off | Lockport

Assist guests in understanding vehicle repairs and building trust
Lockport, Illinois, United States
Entry Level
Up to $60,000 USD per year
2 weeks ago
Christian Brothers Automotive

Christian Brothers Automotive

A faith-based auto repair franchise offering a variety of car maintenance and repair services with a commitment to honesty and integrity.

54 Similar Jobs at Christian Brothers Automotive

Automotive Service Advisor / Writer

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.

Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

  • Greet every guest that enters our facility with hospitality and respect
  • Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
  • Manage the store's workflow in an effective and efficient manner
  • Consistently and effectively sell our services without jeopardizing honesty and integrity
  • Maintain a positive attitude and team atmosphere at all times
  • Communicate on the phone in a clear professional manner
  • Build long-term relationships between the store, yourself and the guest
  • Directs, coordinates, and participates in performing customer service activities
  • Shuttle guests as needed in CBA branded vehicle
  • Ensure that all repairs are performed to proper specifications.
  • Work together as a team and assist other employees as needed.
  • Other duties as assigned.

Qualifications:

  • Current driver's licenses
  • Driving record acceptable to our current insurance carrier
  • Proficiency in Windows based computer software and automotive store applications
  • Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role

Physical Requirements:

  • Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
  • Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
  • Occasionally lifting and carrying objects over 50 lbs.
  • Keeping a brisk work pace in a high-volume environment

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

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Automotive Service Advisor / Writer | Base Pay Up To $60k* & Weekends Off | Lockport
Lockport, Illinois, United States
Up to $60,000 USD per year
Support
About Christian Brothers Automotive
A faith-based auto repair franchise offering a variety of car maintenance and repair services with a commitment to honesty and integrity.