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Customer Service Representative

Respond to customer billing inquiries and resolve issues efficiently over the phone
Irving, Texas, United States
Entry Level
20 hours agoBe an early applicant
Spectrum

Spectrum

Provides cable TV, high-speed internet, home phone, and mobile services to residential and business customers across the United States.

Customer Service Billing Representative

Attentive listener. Problem solver. Tech savvy. Sounds like you? If so, a career as a Customer Service Billing Representative at Spectrum may be right for you. With a passion for solving problems and an eagerness to learn, you can achieve your financial and career goals here.

At Spectrum, our connectivity products – Spectrum Internet, Mobile, streaming and linear Video, and Voice – seamlessly converge to power our customers' digital lives.

As a Customer Service Billing Representative, you will work from one of our call center locations where you will respond to customer inquiries related to billing, service outages and more using research to provide efficient resolution.

We provide a comprehensive training program to help you become a subject matter expert on our products and services while you create positive experiences for our customers and achieve your financial goals. While six months of customer service experience is preferred, as a member of our team, you'll have the tools and resources needed to build a long and successful career with us.

Position details:

• Full-time

• Entry-level

• Paid on-the-job training

• Hourly

• Career progression opportunities - earn more as you grow

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Customer Service Representative
Irving, Texas, United States
Support
About Spectrum
Provides cable TV, high-speed internet, home phone, and mobile services to residential and business customers across the United States.