Senior National Account Manager - UK

Senior National Account Manager

We're looking for an ambitious Senior National Account Manager to join our expanding UK, Pureplay and ANZ commercial team!

In this role, you will be responsible for establishing, building, and nurturing strategic partnerships with our retail partners. You will identify new commercial opportunities and negotiate top-tier reciprocal support to effortlessly bring the Tilbury magic to life in stores and online.

You should have a commercial mindset with a natural ability to achieve creative results and ambitious growth targets. You will be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry!

Please note, this role is based in our London office, with the ability to WFH 2 days a week.

As a Senior National Account Manager, you will:

• Establish and maintain amazing relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility and exposure.
• Conduct successful commercial negotiations on terms, pricing, distribution, space and location, in-store availability, and support with Buying and Merchandising.
• Ensure a top-line and detailed understanding of retail context, category and individual store performance to identify retail opportunities and strategic needs.
• Own all net sales forecasting for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner.
• Deliver limitless strategic plans to maintain and drive #1 ranking across the estate.
• Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Supply Chain and Demand Planning.
• Support the development and performance of National Account Managers, including building functional expertise (forecasting) and relationship management with trade.
• Coach and motivate National Account Managers, support them with key decision making but lead with autonomy and accountability.

You will work with:

• Our Commercial Director, working as part of a supportive and ambitious team!
• Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention.
• Build strong working relationships with the Field Retail team, utilising insight from the field and engaging the team in the execution of the trading plans.

About you:

• Extensive and proven experience as a Senior National Account Manager / National Account Manager, ideally within beauty/luxury/fashion industry though open to other industries.
• You will be highly numerate, target-driven, commercially savvy, keen to find creative solutions to challenges and passionate about working in the beauty industry.
• Structured and organised but comfortable working with ambiguity, in a fast-paced and ever-evolving environment.
• You will have a forward-thinking mindset which allows you to push boundaries and build game changing cross functional relationships.
• Excellent numerical and analytical skills with an eye for detail and rigour.
• You can build strong, trusted relationships with excellent communication skills, both written and verbal.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global Dream Team are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We're a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.