Head Of Clinical Services

Head Of Clinical Services

A fast-scaling, innovation-driven healthcare organization is seeking a Head of Clinical Services to lead the development and delivery of safe, efficient, and forward-thinking care models. Operating at the intersection of technology, private healthcare, and regulated therapies, this role is critical in building a clinically excellent and commercially scalable service offering. You'll shape strategy, guide clinical teams, and drive operational innovation in a high-growth, regulated environment.

Key Responsibilities

Commercial & Growth Orientation

• Balance clinical quality with operational and commercial performance
• Contribute to P&L oversight, pricing models, and commercial forecasting
• Identify and support opportunities to optimize revenue and cost efficiency
• Influence product and marketing initiatives to support patient acquisition, engagement, and retention
• Represent clinical interests in commercial partnerships and external stakeholder conversations

Leadership & Strategy

• Lead and develop clinical teams to ensure delivery of safe, high-quality care
• Set and execute clinical strategy aligned with industry standards and regulated treatment frameworks
• Partner with executive leadership to shape business direction, product strategy, and service expansion
• Drive continuous improvement through evidence-based practices and innovative care models

Innovation & Technology in Care

• Collaborate with cross-functional teams to enhance telemedicine platforms and digital patient journeys
• Leverage technology to deliver compliant and accessible treatments
• Support the introduction of new services, therapies, and digitally enabled care pathways

Operational & Regulatory Excellence

• Ensure full compliance with GMC, CQC, and relevant medical legislation and guidance
• Lead on patient safety, risk management, adverse event protocols, and clinical governance
• Play a hands-on role in operational delivery, particularly during periods of growth or service transformation

Team Development

• Recruit, mentor, and retain high-performing clinical staff aligned with the organization's mission
• Build a culture of learning, excellence, and innovation across clinical teams
• Guide clinical team leads to support performance, quality, and morale

What You Bring

• GMC-registered medical doctor in good standing (Essential)
• Experience in private healthcare, healthtech, or direct-to-consumer digital health services
• Exposure to or a strong interest in patient treatment pathways
• Familiarity with direct-to-consumer health tech platforms, including telemedicine or digital health solutions.
• A proven track record of clinical leadership with commercial insight and business acumen
• Experience with medical treatments, patient management, and associated regulations
• Comfortable working in high-growth, regulated, and tech-enabled environments