IT Support Administrator
CEVA Logistics
IT Support Administrator
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?
Main Functions Of The Role:
- Operate and manage the WMS system (Prime) to manage inventories, entries, and exits.
- Record and validate logistics transactions in SAP (purchase orders, sales, returns).
- Monitor operational processes and ensure continuity of information.
- Coordinate the resolution of incidents with support teams.
- Generate performance reports and KPIs for decision making.
- Train users in SAP and WMS.
- Participate in system testing and improvements.
- Ensure compliance with internal policies of quality and security.
Profile Requirements:
- Technical or professional career in Systems, Industrial Engineering, Logistics or related.
- Provable experience in operation of WMS and SAP.
- Knowledge in integration of interfaces between systems.
- Handling of ticketing tools.
- Ability to document processes and train users.
- Collaborative attitude, internal customer orientation, and effective communication.