Sales Support Specialist

Sales Support Specialist

Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 430 employees is a core component of Centurion's success since 2003. Centurion Apartment Real Estate Investment Trust ("REIT") owns more than 22,000 multi-family apartment units and student housing beds across 46 cities in Canada and the United States. Since day one, our goal has been to provide residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them.

Reporting to the Vice President, National Advisor Sales, the Sales Support Specialist is responsible for the professional administration and support of all sales and marketing activities for Centurion Asset Management Inc.

Responsibilities

Relationship Development

Develop and foster positive relationships with internal and external stakeholders. Assist the Sales and Investment Administration Teams in professionally handling all advisor, broker and investor inquiries and requests to ensure a high level of satisfaction is achieved through consistent attention to Centurion's Vision, Mission and Values.

Investor Relations

Assist the Sales and Investment Administration Teams to professionally handle all advisor, broker and investor inquiries and requests to ensure a high level of satisfaction is achieved through consistent attention to Centurion's Vision, Mission and Values.

Sales Analysis

Assist the Sales team in identifying opportunities for sales and marketing campaigns. Create, compile and analyze sales and marketing campaign reports. Using these reports, identify unique sales and marketing campaign opportunities.

Event Management

Assist with the organization and planning of sales events and conferences to establish relationships with key stakeholders, increasing familiarity with products, and strengthening the firm's recognition in the industry. Manage Vendor relationships for all events.

Ongoing Operations

Manage the schedule/calendar for the Executive Vice President of Investment Sales, assisting with the scheduling of appointments and meetings for other members of the Sales Team as required. Research and book all travel, including hotel, flights, car rental, etc., for all members of the Sales Team. Prepare expense reports for the Executive Vice President of Investment Sales, ensuring that appropriate approval signatures are obtained in advance of the due date established for processing. Complete weekly reconciliations for the Sales Corporate Credit Card. Complete all administrative responsibilities and special projects for the Sales Team. Complete Salesforce and Constant Contact database cleanup, administration and daily management. Arrange courier delivery and pick-up services of sales and marketing materials, ensuring that all items are delivered in a timely and efficient manner. Manage the marketing materials database and provide advisors, brokers and clients with current marketing materials. Manage sales documents and related communication with advisors and provide any follow-up, as required. Complete additional duties as assigned.

Administration and Reporting

Coordinate and schedule Sales Team Meetings, preparing agendas, schedules, and packages in advance of each meeting date. Transcribe, compile and distribute minutes from Sales Team meetings and occasional conference calls.

Requirements

• A passion for excellence in client services and investor relations;
• Post-secondary education in business administration or related field;
• Minimum 2 years' working experience; experience in the securities and/or real estate industries considered an asset;
• Exceptional oral and written communication skills;
• Excellent organizational skills, with a strong ability to multi-task;
• Exceptional interpersonal skills;
• Excellent command of MS Office products: Word, Power Point, Excel;
• Detail-oriented; able to resolve problems using relevant information, sound reasoning and common sense;
• Forward thinking; able to take the initiative in acquiring and implementing skills specific to the position;
• Excellent follow-up skills with the ability to effectively resolve issues in a timely manner; and
• Passing the Exempt Market Dealer Representative course exam within 3 months from date of hire is a conditional requirement.

Centurion is an inclusive and equal opportunity Employer committed to creating a positive, supportive and inclusive environment for all Employees. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code and all other applicable provincial rules and regulations, Centurion will provide accommodations throughout the recruitment and selection process to applicants with disabilities, as requested. This posting is for a current vacancy.