Lead Residential & Commercial Account Manager

Lead Residential & Commercial Account Manager

Location: Franklin, IN, US, 46131 Noblesville, IN, US, 46060 Terre Haute, IN, US, 47807 Anderson, IN, US, 46013 Bloomington, IN, US, 47404 Lafayette, IN, US, 47909-2789 Danville, IN, US, 46122 Muncie, IN, US, 47302

Company: CenterPoint Energy

CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people. CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities, and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

Job Summary

Reporting to the Manager, Energy Solutions this position will be responsible for providing direct account manager support for CenterPoint Energy's Residential and Commercial customers. This position will serve as a single point of contact for customers and will be responsible for growing meter count and increasing natural gas residential and commercial utility margin.

Essential Functions

1. Serve as the single point of contact for residential and commercial customer accounts in assigned geographical region.
2. Coordinate all sales-related activities related to providing natural gas to CenterPoint Energy's Indiana customer base, including developing and cultivating relationships with key builders and developers.
3. Assist in the development of strategic business and sales plans identifying and communicating customer energy needs to attract and retain CenterPoint Energy's residential and commercial customer base and ensure exceptional customer service.
4. Strengthen relationships and gain actionable insights that drive value for residential and commercial customers, CenterPoint Energy, and improve customer commitment.
5. Communicate with key internal stakeholders and Business Development leadership regarding new business opportunities, to ensure growth targets are achieved.
6. Conduct regular status meetings with key internal/external stakeholders to ensure project timelines are met and customer expectations are achieved.
7. Work directly with customer, contractors or other trade allies to ensure proper load requirements are obtained and provided to engineering for formal design.
8. Ensure work orders are created, assigned and appropriately managed through the work order lifecycle.
9. Partner with CenterPoint Energy's Energy Efficiency team to promote and educate customers on available energy efficiency program offerings.
10. Develop and maintain key developer/builder profiles.
11. In partnership with Credit and Collections, ensure credit support/performance assurance is obtained, maintained and customer refunds are processed timely and accurately.
12. Ensure contracts are secured, executed, and properly maintained in accordance to CenterPoint Energy's tariff, authorization policy, and document retention policies.

Basic Qualifications

• Education: Degree in Sales, Marketing, Engineering or Public Relations
• Experience: 7+ Years Experience Residential/commercial construction, building and/or development Natural gas and/or electric utility

Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

Competitive pay Paid training Benefits eligibility begins on your first day Transit subsidies Flexible work schedule, paid holidays and paid time off Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston Professional growth and development programs including tuition reimbursement 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.