Senior Associate Specialist, Logistics Operations

Job Overview

This position primarily involves coordinating exports from Asia (CN/JP/KR), including but not limited to vessel booking, shipping arrangements, document processing, customer complain coordination, vendor cost verification and settlement, supplier management, project support etc.

Responsibilities

• Arrange export/import shipments booking and tracking

• Manage and cooperate with freight forwarders/agents to ensure customs release in time and on time delivery to customer for ocean liner, air and international express shipments

• Prepare correlative documents for customs release

• Work with internal/external functions to coordinate any import/export related issues. Timely escalation to team leads and internal related functions when unexpected issues occurred. Meantime be capable to manage exceptions and emergency situations.

• Be capable to track the KPI, make the root cause analysis and work out corrective and preventative action plans for those falling outside of the allowable tolerances

• Process freight invoice and solve invoice discrepancy

• Freight forwarder/agents management

• Ensure adherence to all SOP's and controls related to Safety and Compliance

Qualifications

• 1-2 year experience in export & import operations

• Basic knowledge of international trading and logistics best practices

• Familiar with the process and procedures of international trade, Chemical products related dangerous goods related policies, and local codes of customs clearance, etc.

• Be a good team player, be capable to work closely with the counter partners in the other regions. Willingness to work closely with your counterparts in other regions.

• Strong coordinating skills

• Good written and oral English skills (CET6)

• SAP and CTM experience are preferred