Administrative Support Specialist – Carson City Office

Administrative Assistant

Location: In-Office – Carson City, NV

Schedule: Monday–Friday, 7:30 AM – 4:30 PM PST

Compensation: $18–$22 per hour (37.5 hours per week)

Build your career with purpose at CCMSI!

As a leading Third Party Administrator (TPA), CCMSI is employee-owned and nationally recognized as a Great Place To Work®. We deliver exceptional service to our clients while fostering a collaborative, growth-oriented environment for our employee-owners.

We are seeking an Administrative Assistant to join our Carson City branch. In this front-line, in-office position, you'll provide essential administrative support to our claims team and serve as a welcoming, professional point of contact for internal and external clients.

Job Summary

The Administrative Assistant supports our Carson City office by handling day-to-day administrative tasks that ensure the smooth operation of the branch. This includes answering phones, processing mail and documents, tracking checks received, preparing bill denials, and providing general office assistance. You'll be an integral part of a small, dedicated team that values teamwork, accuracy, and exceptional customer service.

Responsibilities

• Answer and route phone calls professionally and efficiently.
• Process incoming and outgoing mail, correspondence, and other documentation.
• Track checks received and assist with document preparation and distribution.
• Prepare billing denials and related forms in accordance with established procedures.
• Maintain organized electronic and physical filing systems.
• Provide administrative support to account managers and adjusters as needed.
• Assist with meeting coordination, scheduling, and supply management.

Qualifications

Required:

• High School Diploma or GED
• Strong organizational and time management skills
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Reliable, consistent attendance during office hours

Nice to Have:

• Prior administrative experience in a professional office setting
• Excellent communication and phone etiquette for a front-line role
• Ability to prioritize and adapt in an ever-changing environment
• Attention to detail and accuracy in data entry and documentation

Training

You'll receive hands-on training directly from the outgoing Administrative Assistant, who was recently promoted within the company. Ongoing support and mentorship will be provided to ensure your success in the role.

How We Measure Success

• Timely and accurate completion of administrative tasks
• Positive feedback from team members and clients
• Effective organization and prioritization in a busy office environment
• Contribution to a positive, team-oriented workplace

What We Offer

• 4 weeks PTO + 10 paid holidays in your first year

• Medical, Dental, Vision, Life, and Disability Insurance

• 401(k) and Employee Stock Ownership Plan (ESOP)

• Internal training and advancement opportunities

• A supportive, team-based work environment

Compensation & Compliance

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. 

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, we believe in doing what's right—for our clients, our coworkers, and ourselves. We look for team members who:

• Act with integrity

• Deliver service with passion and accountability

• Embrace collaboration and change

• Seek better ways to serve

• Build up others through respect, trust, and communication

• Lead by example—no matter their title

We don't just work together—we grow together. If that sounds like your kind of workplace, we'd love to meet you.

#EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers