Technology Operations Technician

Technology Operations Technician

As a CBRE Technology Operations Technician, you will play a key role in supporting critical technology infrastructure within a corporate office environment. In this role, you'll handle complex hardware installations and upgrades, as well as perform testing and troubleshooting of components to ensure optimal performance and reliability.

This position is part of the Critical and Technical Services team, which delivers essential technical maintenance and support in high-demand client environments. Beyond day-to-day operations, you will also provide IT Project Management for a variety of initiatives, including small, medium, and large-scale rollouts tied to corporate real estate construction projects. These projects may include complete site or floor buildouts, branch remodels, corporate office expansions, and office relocations.

Location: Manhattan, NY Corporate Office Environment On-site/In-Office

What You'll Do:

• Prepare incoming and outgoing shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received and processed.

• Support Service Management and related processes by creating and updating assigned tickets. Assist with the physical access processes to ensure white spaces / comms spaces are secure

• Assist with physical audits and enter findings into infrastructure management systems

• Partner with data center tools and process owners to provide basic reports to stakeholders.

• Provide assistance during Power Maintenance Events.

• Collaborate and maintain business relationships to meet and exceed client expectations on business and project activities.

• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

• Impact through clearly defined duties, methods, and tasks are described in detail.

• Deliver own output by following defined procedures and processes under close supervision and guidance.

• Troubleshoot technology issues at remote sites and direct vendors to resolve break / fix tickets

• Manage and/or consult on technology infrastructure scope for small to medium sized projects.

• Ensure vendors and consultants adhere to client technology standards.

What You'll Need:

• High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.

• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.

• Ability to follow basic work routines and standards in the application of work.

• Communication skills to exchange straightforward information.

• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Strong organizational skills with an inquisitive mindset.

• General knowledge of infrastructure, related components and respective testing methods.

• General knowledge of electrical distribution, power consumption, and standard testing methods.

• Basic understanding of Voice/Data equipment heat dissipation, containment, and air flow standards.

• Basic math skills. Ability to calculate simple figures such as percentages

Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

• Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
• Internal advancement available after 6 month mark
• Competitive Pay

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the position is $35.00 per hour and the maximum salary for the position is $50.00 per hour. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).