Mail Services Supervisor

Mail Services Supervisor

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the Role:

As a CBRE Mail Services Supervisor, you will be responsible for supervising all aspects of the mailroom operations for a building or campus.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You'll Do:

• Supervise personnel assigned to mail services. This includes establishing work schedules, assigning tasks, cross-training staff to perform shipping/receiving duties as back-up, and evaluating and developing performance.
• Conduct personnel meetings as necessary about safety, procedures, and operations.
• Maintain records of the mailing costs incurred by each business unit or department and implement cost savings programs and procedures to increase efficiency.
• Maintain policy and procedural manuals for mailroom operations. Recommend changes and inform mailroom personnel of changes made.
• Monitor on-line production/copy requests, set up conference rooms for client meetings, answer telephones and take messages in a professional manner.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

What You'll Need:

• High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Requires the ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Excellent organizational skills with a master- level inquisitive mindset.

Why CBRE?

• CBRE provides medical, dental, vision insurance, life insurance, disability coverage, and 401(k) from your start date.
• Professional Development: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.
• Career Advancement: CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company!

Disclaimers:

• Candidates must currently hold authorization to work in the United States without requiring visa sponsorship at present or in the future.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Mail Services Supervisor position is $60,000.00 annually and the maximum salary for the Mail Services Supervisor position is $74,000.00 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.