Customer Support Coordinator - Facilities

Customer Support Coordinator - Facilities

Kick start your career in Facilities Management! We're looking for an organised and customer focused administrator to join our Facilities team and support one of our key clients. As the first point of contact for our valued client, you will play a vital role in ensuring customer requests and enquiries are managed efficiently and professionally. You'll work alongside service providers and facilities professionals to support smooth day to day operations and maintain high service standards.

The Opportunity:

• Serve as the primary point of contact for customer and tenant enquiries
• Coordinate service providers and support seamless FM operations
• Process work orders, billing data, and customer queries with accuracy
• Maintain account records and support onsite Facilities Managers
• Monitor service performance and uphold contractual standards

About You:

• Strong administrative experience and attention to detail
• Excellent interpersonal, written, and verbal communication skills
• Confident call handling and problem solving ability
• Organised, proactive, and comfortable in a fast paced environment
• Proficiency in Microsoft Office and call centre/CRM systems

So, what's in it for you?

• Uncapped opportunities to develop your career within the property industry
• Structured career development to support you and explore your learning potential and career goals
• Parental leave which is industry leading.
• A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
• Qantas flight discounts
• Initiatives and annual programs to recognise employees who exemplify excellence nationally and pacific wide

Why CBRE:

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants.

Can we inspire you to join us?

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.

We welcome and encourage First Nations People to apply. Be inspired to elevate your career to new heights.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

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