Operations Support Center (OSC) Intern

Operations Support Center (OSC) Intern

Building trusted markets — powered by our people.

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.

Cboe interns work with a variety of staff across multiple departments and have the opportunity to put their skills to work in their field of interest, while learning about Exchange technology and operations through our robust Options Institute courses.

The three main foundational pillars of our internship program are: develop, educate and network. We want to ensure each of our interns receive a real-world working experience that encourages academic, professional and personal growth.

Candidates should be versatile, eager and able to work in a fast-paced, time-sensitive financial and technical environment. Our interns will have the flexibility of working 2 days remotely, and 3 days in office per week at one of our state-of-the-art offices in Chicago, Kansas City, and New York City. To be eligible for this internship, applicants must be enrolled in a university or college program and should not be scheduled to graduate before December of the internship year. Our internship program runs from June to August, and you will wrap up your internship with a final presentation and retreat.

The Operations Support Center (OSC) Options Product team is hiring for Operations Support Center (OSC) Intern. Looking for an internship where every day brings something new and exciting? As an Operations Support Center (OSC) Intern at Cboe, you'll dive into the dynamic world of financial markets, you'll leverage cutting edge financial tools like Cboe LiveVol Pro and similar analytical tools. You'll utilize SQL and other technologies to analyze trading trends, support new options listings, and process IPOs. These resources help you manage data efficiently, ensure accurate listings, and contribute to strategic decisions in a dynamic financial environment.

You'll get hands-on exposure to options listings from origination to settlement. You'll gain an insider's view into how new options products - including options listings on IPOs—are launched on the exchange—from idea to implementation.

As part of the OSC Options Product Team, you'll also have the unique opportunity to collaborate with the Options Clearing Corporation (OCC) and Cboe customers which include market liquidity providers, and major financial and brokerage firms. This partnership experience will deepen your understanding of how market infrastructure functions behind the scenes—from trade execution to clearing and settlement. You'll support seamless communication and coordination between Cboe and OCC, contribute to process enhancements, and ensure the efficient rollout of new products and IPOs.

In addition, you'll have opportunities to service the Cboe customers, commonly known as Trading Permit Holders (TPHs), which include interaction with professional traders. By engaging directly with TPHs, you will help address their needs, gather valuable feedback on product and IPO performance, and facilitate smooth communication between market participants and internal teams. Your experience interacting the Cboe's trading community will offer practical insights into the fast-paced environment of live markets and further develop your operational knowledge.

Picture yourself collaborating on important Cboe initiatives using sophisticated project tooling such as Jira, documenting critical processes in Confluence, or helping streamline operational processes while learning directly from industry experts. You'll assist the team with market research, contribute to product and IPO launch initiatives, and understand the mechanics behind adjusting strikes and updating listings in response to market events.

No two days are the same: one day you might be analyzing market data, the next you're brainstorming with colleagues about a product or IPO rollout or monitoring live trading systems. You'll strengthen your analytical, technical, and communication skills while making new friends and seeing your ideas in action in a fast-paced, engaging environment.

At Cboe, you'll be part of the team powering the global economy—and you'll have fun doing it!

Your responsibilities and learning objectives will be: As an Operations Support Center (OSC) intern supporting the OSC Options Product team, your daily responsibilities will center around engaging with the core functions of exchange operations and financial market infrastructure. You will assist with market research by gathering and analyzing data on trading trends, competitor activity, and industry developments. Expect to participate in ongoing project work, collaborating with team members to drive forward new initiatives and support process improvements.

On a typical day, you may:

• Manage strike listings, expirations, and product lifecycle tasks across Cboe's U.S. options exchanges.
• Monitor market activity and corporate actions to support timely product updates and OCC coordination.
• Use proprietary tools like SOSA, OLPP, Cboe Livevol, and Cboe Silexx to validate strike requests and assist with operational workflows.
• Collaborate with the trading floor personnel, Cboe Trade Desk and other OSC support teams to resolve real-time issues and ensure smooth market operations.
• Participate in team meetings, shadow subject matter experts, and contribute to cross-functional projects involving market structure and analytics.

Throughout your internship, you'll have the opportunity to enhance your analytical, technical, and communication skills while making meaningful contributions to the Options Product team.

The ideal candidate has:

• Must be currently enrolled in a Bachelor's or Master's program in Finance, Economics, Business, Data Science, or a related field and should not be scheduled to graduate before December of the internship year.
• Strong analytical and problem-solving skills, with attention to detail and curiosity about financial markets.
• Proficiency in Excel and PowerPoint is expected; familiarity with Python, SQL, or data visualization tools (e.g., Tableau) is a plus.
• Excellent communication and collaboration skills, with the ability to work in a fast-paced, team-oriented environment.

You'll really stand out with:

• Previous coursework or hands-on projects related to market structure, options, or derivatives analytics.
• Experience supporting operational workflows in a financial or trading environment.
• A passion for financial markets demonstrated through academic pursuits, club involvement, or internships, and demonstrated interest in market structure or derivatives analytics through coursework, projects, or prior internship experience.

Benefits and Perks

• Competitive compensation
• Flexible, hybrid work environment, 3 days in office, 2 days remote, per week.
• 2:1 401(k) match, up to 8% match immediately upon hire.

Some of our employees' favorite benefits and perks include:

• Daily complimentary in-office lunch from local restaurants
• Endless free coffee and snacks to fuel your workday
• Monthly in office networking events and happy hours
• Associate Resource Groups (ARGs) and affinity groups for support and community building

More About Cboe Global Markets

We're reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We're investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed. We celebrate the diversity in our communities, inside and out, and welcome new perspectives with equity, inclusion and belonging.

We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We're an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.