Product Owner, Audience Data (french Services) (telework/hybrid)

Product Owner, Audience Data (French Services) (Telework/Hybrid)

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

The Product Owner maximizes generated value by focusing on roadmap responsibilities and the delivery of product features. In developing a product feature or feature set for CBC/Radio-Canada, you ensure that it meets expectations — that it is best-in-class for external users and internal administrators from a function, reliability and security perspective. You work within an agile team. You may also act as an integrator, focused on growing market share through engagement, retention or revenue-related product activities. You collaborate with other product teams and product managers to help achieve your objectives.

The Product Owner, Audience Data, must organize backlogs related to CBC/Radio-Canada's audience data platforms (DMP, CDP, CRM). You act as a key interface between the Radio-Canada product teams and CBC's ADaPT team. Reporting to the Director, Data and Analytics, you are responsible for coordinating the execution of work with architects, developers and designers; the Quality Engineering, Data Operations and Marketing departments; platform vendors; and User Marketing team members.

Our digital teams' values - collaboration, learning, and continuous improvement - embody who we are as a people-focused, digital-forward employer. We follow lean startup principles and use an Agile approach. Our dedicated people managers work closely with every individual to ensure we are leveraging their strengths, championing their ideas and supporting their pursuit of new skills and their desired career progression.

Here at CBC/Radio-Canada's Digital Media, we want you to be happy and feel good at work. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

Perks you can look forward to:

Flexible work schedules, allowing you to prioritize yourself, your family and your work.

Work from home opportunities.

Competitive total rewards package.

Opportunities to work with cutting-edge technology.

Opportunities for continued learning and professional development.

Opportunities to become a member of our Employee Resource Groups.

Pair programming and mentorship opportunities, where you can learn from the best in the industry and help coach new talent.

A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected.

A supportive management team committed to upholding the highest standards of diversity and inclusivity.

An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation.

How you will make an impact:

Act as a key interface between the Radio-Canada product teams and CBC's ADaPT team.

Coordinate the implementation of new data platforms with the respective suppliers, internal teams and stakeholders.

Lead the creation of user stories and tasks in general for the team's backlogs.

Continuously manage/groom such backlogs with the team's assistance.

Prioritize work based on department goals and commitments to stakeholders with the support of the Product Manager, ADaPT.

Contribute to the definition of team OKRs and planning of product road maps.

Promote collaboration with other product teams across Digital Media.

What you could bring to our team:

Skills & Competencies:

Agile training, knowledge and on-the-job experience.

Delivery methodology and requirement visibility.

Ability to be observant of user information or feedback (user- or audience-facing experience is gained within the role).

Ability to focus on objectives and key results (OKRs).

Backlog entry and ticket management.

Story-level values and trade-offs; tiebreaking.

Platform or subject-matter expertise from applied experience.

Applied Skills:

Experience managing backlogs using management tools such as Atlassian's Jira, Confluence, Bamboo and Bitbucket.

CRM, CDP and/or DMP integration and operation experience on one or more platforms.

Web analytics systems integration experience with Adobe, Amplitude, Comscore, Chartbeat, Conductrics, Cxense or equivalents an asset.

Awareness of the purpose and application of in-house systems, such as an abstracted data collection pipeline, device ID, user ID and session ID provisioning.

Basic knowledge of QA automation development tools and platforms.

Demonstrable experience with scoping, planning and delivering complex and inclusive digital projects to quality, time and budget constraints using Agile methodologies.

Ability to explain requirements in a way that makes them understandable to team members.

Experience with continuous improvement and test-driven development to improve the product delivery process.

Experience writing clear agendas and facilitating meetings that drive toward consensus, decision-making and, most importantly, following up on action items.

Communication:

Ability to communicate well and frequently with agile team members and stakeholders.

Ability to give quantitative findings to product team members, product managers and certain stakeholders with the intent of helping align their work activities.

Bilingualism (English and French) an asset.

Mindset:

Ability to act as a subject-matter expert or resourceful agent for your agile product team and other product teams.

Genuine interest in audience data management and passion for product development.

Enthusiasm and passion for all forms of media.

Good understanding of privacy guidelines and concerns in digital media.

Qualifications:

Experience sharing and managing responsibilities within an agile product team (e.g., following Scrum or Kanban methodology).

Proven ability to communicate trade-offs and benefits in support of decision-making.

Commitment to reflecting the CBC/Radio-Canada community and a diverse, contemporary Canada.

Please note this is a 12-month contract position, renewable annually. This regular position is not a consulting assignment but a long-term opportunity with attractive CBC/Radio-Canada employee benefits.

Candidates may be subject to skills and knowledge testing.