Product Designer, App Design (digital Strategy And Product) (english Services)

Product Designer, App Experience Design

At the CBC, we all have a story to tell. What's yours? If you share our passion for storytelling, Canada and having a positive impact on your community, CBC's Digital Strategy and Product team is where you want to be!

CBC serves one of the country's largest digital audiences and one of the few that is built and owned in Canada, by Canadians. Our product suite includes cbc.ca, CBC News app, CBC Gem and CBC Listen. Our product vision is to make it effortless for all people and communities in Canada to tell and discover the stories that connect us. Whether delivering the latest breaking news, international hit series like North of North, deep dives into the issues of your town or neighbourhood, award winning podcasts like Someone Knows Something, or nation building events like the Olympics, our products ensure that these stories reach Canadians on their phones, TVs, desktops or smart speakers whenever they need or want us.

You have the opportunity to play a part in informing, enlightening and entertaining Canadians through innovative storytelling formats and content discovery. We are an empowered outcome-driven innovative hub for CBC, critical to the future growth of Canada's public media company and the wider content ecosystem. We believe that we are most impactful when our teams reflect the breadth of experience of the audiences we serve and we are committed to an inclusive and equitable workplace to realize that belief. When you join our mission, you are not only contributing to the growth of the CBC, but the future of our country.

In this role, you are expected to work with a dedicated team of designers and product stakeholders across the department and cross-functionally with Radio-Canada at times. You are required to continuously improve the audience experience on mobile, ensuring that people within Canada can quickly find and enjoy the best news and entertainment in CBC apps. Your designs must be user-centric and iteratively refined based on the audience's feedback, business needs and technological contexts, to ensure the growth and engagement of the audience in the product.

Our digital teams' values - collaboration, inclusion, learning, and continuous improvement - embody who we are as a people-focused, digital-forward employer. We follow Agile principles and the empowered product operating model. Our dedicated managers work closely with every individual to ensure we are leveraging their strengths, championing their ideas and supporting their pursuit of new skills and their desired career progression. Here at CBC Digital Strategy & Products, your well-being is critical to our success. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

Role Expectations:

• Collaborate and Experiment: This role requires close collaboration with the UX design and research teams, product and technical leads, as well as programming, editorial and content management system (CMS) teams.
• Balance Requirements: Balance editorial, content, and commercial requirements – including authentication, monetization and subscription strategy – with human-centred principles and practices.
• Foster a Learning Culture: Socialize design patterns, facilitate co-creation, and foster a learning culture.
• Data-Driven Decisions: Examine choices and decisions through the lens of data and evidence.
• Maintain Standards: Develop and maintain design system libraries and standards that contribute to quality and cohesion.
• Accessibility: Advocate for accessible, ethical, inclusive, and cooperative practices and designs.
• Champion Collaboration: Champion collaboration, learning, and continuous improvement.
• Public Service Mandate: Invest in our public service mandate to inform, enlighten, and entertain.
• Design and Test: Design, prototype, and test accessible apps, websites, and other digital platforms such as Alexa.
• Research and Analysis: Works closely with the UX researcher to interpret quantitative and qualitative data from user research, usability testing, and workshop facilitation.
• Evidence-Based Design: Document, communicate, and present evidence-based design work that supports business objectives and product strategy.
• Plan and Prioritize: Estimate, plan, and prioritize work.

We are looking for a candidate with the following:

• Applied digital product design experience and a portfolio of work showing app development.
• Degree in a digital product design-related field, or equivalent work experience.

We prefer candidates who have:

• Experience designing for news/audio apps or content websites or information-heavy product experiences.
• Experience working with third-party services
• Created complex design systems
• An ability to communicate clearly in English.

Perks you can look forward to:

• Flexible work schedules and location, allowing you to prioritize yourself, your family and your work
• Opportunities to work with cutting-edge technology
• Opportunities for continued learning and professional development
• Opportunities to become a member of our Employee Resource Groups
• Pair programming and mentorship opportunities, where you can learn from the best in the industry and help coach new talent
• A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected
• A supportive management team committed to upholding the highest standards of diversity and inclusivity
• An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation

Training and experience required:

You have:

Bachelor's degree (BAC) in interface design, graphic design, graphic communication, multimedia design, or equivalent.

Others:

Excellent knowledge of user experience and content architecture (UX); Excellent knowledge of interface design (UI); Knowledge of Figma, Sketch and the Adobe suite Knowledge of HTML and/or native app technical specifications is an asset; Knowledge of digital accessibility rules an asset;

Good knowledge of the media market, particularly in a digital context; Knowledge of spoken and written English, is mandatory.

The presentation of a digital portfolio is mandatory. Candidates may be subject to skills and knowledge testing.