Cloudops (digital Strategy And Product) (english Services) (telework/hybrid)

Cloudops (Digital Strategy And Product) (English Services) (Telework/Hybrid)

Status of Employment: Contractee Long-Term (Fixed Term)

Position Language Requirement: English Fluent (Writing, Speaking and Reading) French work knowledge (Writing, Speaking and Reading) is an asset.

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date: 2026-05-30 11:59 PM

This role is a hybrid work arrangement. Work schedule to be discussed with the hiring Manager according to the guidelines defined by the department.

At the CBC, we all have a story to tell. What's yours? If you share our passion for storytelling, Canada and having a positive impact on your community, CBC's Digital Strategy and Product team is where you want to be!

CBC serves one of the country's largest digital audiences and one of the few that is built and owned in Canada, by Canadians. Our product suite includes cbc.ca, CBC News app, CBC Gem and CBC Listen.

Our product vision is to make it effortless for all people and communities in Canada to tell and discover the stories that connect us. Whether delivering the latest breaking news, international hit series like North of North, deep dives into the issues of your town or neighbourhood, award winning podcasts like Someone Knows Something, or nation building events like the Olympics, our products ensure that these stories reach Canadians on their phones, TVs, desktops or smart speakers whenever they need or want us.

You have the opportunity to play a part in informing, enlightening and entertaining Canadians through innovative storytelling formats and content discovery. We are an empowered outcome-driven innovative hub for CBC, critical to the future growth of Canada's public media company and the wider content ecosystem. We believe that we are most impactful when our teams reflect the breadth of experience of the audiences we serve and we are committed to an inclusive and equitable workplace to realize that belief. When you join our mission, you are not only contributing to the growth of the CBC, but the future of our country.

Here's why we should work together:

Our digital teams' values - collaboration, inclusion, learning, and continuous improvement - embody who we are as a people-focused, digital-forward employer. We follow Agile principles and the empowered product operating model. Our dedicated managers work closely with every individual to ensure we are leveraging their strengths, championing their ideas and supporting their pursuit of new skills and their desired career progression.

Here at CBC Digital Strategy & Products, your well being is critical to our success. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

Perks you can look forward to:

• Work with purpose and impact at scale;
• Flexible work schedules, allowing you to find balance for yourself, your family and your work;
• A hybrid environment you can enjoy the benefits of work from home and in-office collaboration;
• Competitive total rewards package including robust health benefits and best-in-class defined benefits pension plan;
• Dedicated time for innovation, learning and development; wherever your interests lie;
• Opportunities to work with emerging technology;
• Opportunities for continued learning and professional development;
• Opportunities to become a member of our Employee Resource Groups;
• Pair programming and mentorship opportunities, where you can learn from the best in the industry and help coach new talent;
• A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected;
• A supportive management team committed to upholding the highest standards of diversity and inclusivity;
• An environment which favors experimentation and an iterative approach in order to achieve the highest form of technical innovation.

Why is this role important?

Reporting to the Senior Manager, Web and Infrastructure, we're looking for a DevOps to join our growing team. It's an opportunity to help shape the way the corporation works internally and make a contribution towards our "Space for us all" strategic plan. As a part of the production solutions team, you will install, monitor and manage critical systems that span multiple platforms across the country.

How you will make an impact:

You are a DevOps managing the largest news site in Canada and you want to step up to the challenges of working with bigger systems, bigger infrastructure, and bigger demands. Or, you are escaping the old way to work and getting ready to learn new tools, work with exciting digital product teams and be part of a public broadcaster.

We spend our days solving problems on an unbelievable scale. Media files are highly nuanced and incredibly complicated; moving our broadcasting content from on-prem servers to the cloud is a complex technical feat. And that's just the beginning. In this role, you will continuously be challenged to apply your judgment, knowledge, experience and analytical skills to:

• Enhance application functionality. You will plan, coordinate, implement, manage system configuration for new installations or upgrades.
• Support. You will be responsible for initiating, planning and coordinating the effective client support for the system.
• Maintain. You will troubleshoot problems and coordinate activities to support the administration of systems.
• Oversee operational procedures. You will assist in the development and implementation of standards for running new computer system processes and procedures.
• Think in terms of platforms and products, not one-off solutions.
• Favor automation over manual processes and reproducibility over ad hoc fixes.
• Comfortable working in fast-evolving cloud-native ecosystems and learning new tools when they solve real problems.
• Collaborate openly, share knowledge, and take pride in team outcomes rather than individual ownership.
• Develop systems that combine operational simplicity with long-term scalability.
• Communicate clearly and work effectively with engineers, product teams, and stakeholders.
• Overseeing infrastructure usage & load during major events such as the Federal Elections, Olympics etc.

What you bring

• Strong hands-on experience with IaC using Terraform and Ansible with working knowledge of CloudFormation and AWS SAM.
• Proven experience designing and operating Kubernetes platforms and implementing GitOps workflows based on core principles and best practices.
• Hands-on experience with GitOps tools such as Argo CD, Helm, and GitLab CI, as well as Kubernetes-native controllers like AWS Controllers for Kubernetes (ACK) to manage cloud resources declaratively.
• Hands-on experience implementing Kubernetes-native scaling strategies, including event-driven and on-demand scaling using tools such as KEDA and Karpenter.
• Solid understanding of cloud-native architectures, containers, and serverless services on AWS.
• Experience building and operating observability systems for logs, metrics, tracing, and alerting in distributed systems.
• Practical knowledge of GNU/Linux systems, networking fundamentals including DNS, TLS, HTTP, CDN and load balancing.
• Experience managing and scaling relational databases such as MySQL and PostgreSQL including RDS.
• Proficiency in one or more programming languages (Go, Python) for automation and tooling.
• Hands-on experience working from the command line in production environments.
• Exposure to FinOps practices and cost-aware infrastructure design.
• Experience migrating workloads to different architectures, including x86 to ARM Graviton-based Ec2 instances, and transitioning workloads into containers or virtual machines.
• Experience supporting production systems in high-availability environments.
• Familiarity with SRE principles and reliability metrics such as SLOs, SLIs, error budgets, and DORA metrics.
• Participate in a 24/7 on-call rotation and drive continuous improvement of operational playbooks and postmortem practices.
• The flexibility. You are able and willing to work outside of regular working hours. You can travel between Montreal and Toronto when required.

We are looking for a candidate with the following:

Technical background and expertise. You have a bachelor's degree in Computer Science or Engineering or 5