Architect, Digital Development (french Services) (telework/hybrid)

Architect, Digital Development (French Services) (Telework/Hybrid)

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

As part of a strategic initiative to modernize our digital ecosystem, we are looking for a passionate Architect in the field of AI, capable of designing and integrating artificial intelligence-assisted features to offer personalized experiences to our users.

Our innovations in artificial intelligence (AI) are central to our strategy, with a focus on enhancing and evolving our products for the future. Our initiatives aim to incorporate cutting-edge AI technology to strengthen our offerings and anticipate our clients' future needs. By joining our team, you will be part of this innovation cell and play a vital role in designing and developing innovative solutions that will transform our products and services. Your expertise and creativity will be key to keeping us at the forefront of technological innovation. We are adopting a responsible approach to AI that puts our users' interests first and that values the talent and creativity of the people who showcase our culture.

This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

We are looking for a visionary software architect to lead the design and evolution of our next-generation platform, which will be powered by generative AI and large language models (LLMs).

This is a key role that goes beyond typical responsibilities. You will establish the technical foundation for our AI-powered products, ensuring their scalability, performance and editorial integrity across our search, chatbot, recommendation and editorial management tools.

You will work closely with our product, editorial and technical teams to transform how our users interact with news and information.

Perks you can look forward to:

• Flexible work schedules, allowing you to prioritize yourself, your family and your work.
• Work from home opportunities.
• Competitive total rewards package.
• Opportunities to work with cutting edge technology.
• Opportunities for continued learning and professional development.
• Opportunities to become a member of our Employee Resource Groups.
• Pair programming and mentorship opportunities, where you can learn from the best in the industry and help coach new talent.
• A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected.
• A supportive management team committed to upholding the highest standards of diversity and inclusivity.
• An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation.

How you will make an impact:

• Architecture and Design
• Define the technical architecture for AI-powered services, including a search engine with retrieval-augmented generation (RAG), chatbots, recommendation engines and editorial support tools.
• Design APIs and data pipelines that seamlessly integrate our extensive content library with LLMs, with a strong focus on performance and scalability.
• Establish hybrid architectural standards that combine traditional services with generative AI (caching, vector databases, fine-tuning pipelines).
• AI and Data Integration
• Design and oversee RAG frameworks to provide contextual and reliable responses.
• Lead the integration of vector databases, embedding systems and knowledge graph technologies.
• Define strategies for model selection, fine-tuning and orchestration while ensuring adherence to editorial and ethical guidelines.
• Governance, Reliability and Security
• Develop control frameworks to ensure that all generated results are safe, relevant, unbiased and compliant with our editorial standards.
• Implement mechanisms for detecting hallucinations, reducing bias and validating factual accuracy.
• Collaborate with editorial teams to incorporate human-in-the-loop processes when necessary.
• Collaboration and Leadership
• Partner with product managers to align architecture with strategic priorities and user needs.
• Guide and support development teams in adopting best practices for generative AI and LLMs.
• Act as a liaison between the engineering and data science teams and editorial stakeholders.
• Scalability and Performance
• Ensure the design of efficient, cost-effective and robust solutions for the massive, real-time traffic typical of news and media environments.
• Design architectures that can dynamically adapt to user behaviour and current events.

We are looking for a candidate with the following:

• Technical Expertise
• Proven experience as a software architect, principal engineer or equivalent on large-scale platforms.
• Strong command of LLMs, RAG architectures, vector search, embeddings and recommendation systems.
• Solid knowledge of modern AI and data stacks, including vector databases (e.g., Milvus, Pinecone, Weaviate, FAISS), orchestration frameworks (LangChain, LlamaIndex) and ML platforms.
• Familiarity with cloud environments (Azure, AWS, GCP) and MLOps practices.
• Expertise in back-end/web architectures (APIs, microservices and distributed systems).
• AI-Specific Skills
• Understanding of language model fine-tuning, evaluation and alignment mechanisms.
• Knowledge of AI evaluation metrics (relevance, coherence, diversity, factual accuracy).
• Experience with recommendation algorithms, personalization and A/B testing.
• Cross-Functional Skills
• A strategic vision that balances editorial integrity with technological innovation.
• Excellent communication skills, with the ability to simplify complex AI concepts for various audiences.
• Leadership and mentorship abilities that foster a collaborative culture.
• Assets
• Experience in the media, publishing or news sector.
• Participation in open-source AI/ML projects.
• An understanding of the ethical issues of AI, including bias detection and regulatory frameworks.
• Proficiency in English.

In your first 12 to 18 months, you will have:

• Defined and deployed the AI architecture that powers our new search, chatbot and recommendation engines.
• Established governance frameworks to ensure reliable and editorially aligned results.
• Empowered teams to quickly prototype, test and deploy user experiences enriched by generative AI.

Please note that this is a 12-month renewable contract position. This regular position is not a consulting mandate, but rather a long-term opportunity with interesting benefits as a Radio-Canada employee.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.
• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster.