Regional Account Manager

Regional Account Manager

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Join our dynamic team as a Regional Account Manager, where you'll oversee and coordinate customer strategies for key clients in the mining industry. This role offers a unique opportunity to manage key mining accounts across Canada and lead strategic initiatives that elevate commercial performance and team effectiveness.

What you will do:

Account Management & Customer Engagement

• Lead and participate in key account deals, collaborating with dealers, the local Caterpillar team, and the Commercial Manager to deliver insights, creative solutions, and strategic alignment.
• Define long-term priorities with customers, aligning their goals with Caterpillar's vision to strengthen partnerships and drive sustainable growth.
• Leverage Caterpillar solutions to demonstrate how strategic collaboration increases market share and profitability.

Strategic Initiatives & Commercial Improvements

• Lead Regional execution of RISST (Resource Industries Sales, Services & Technology) and CAT corporate initiatives.
• Drive process improvements that simplify work and improve efficiency across the Canada Mining Go-to-Market team, internal partners, and dealers.
• Foster cross-functional collaboration across Strategic Accounts, Aftermarket, Technology, CAT Financial, and other key areas.

What skills you will have:

Industry Knowledge: Extensive experience in the mining industry, with a strong commercial background and deep understanding of machine applications. Proven track record across operations, maintenance, procurement, and corporate-level functions. Skilled in both mine site management and navigating complex corporate environments.

Customer Focus: Market-oriented, customer-centric and strong strategic planning skills. Experience working with Dealers and customers.

Effective Communications: Excellent interpersonal skills to deal with complex issues and persuade others inside and outside the company, dealers, and customers to take specific actions.

Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients. Proven leader and decision-maker with a proactive approach, and ability to work with urgency and drive continuous improvement.

Negotiating: Proficient in negotiation and consultative selling, driven by a strong motivation for sales success. Demonstrates exceptional analytical thinking and problem-solving capabilities.

Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

This role is based in Edmonton, Alberta, or Toronto, ON. Domestic relocation assistance is available. This position requires 25-50 % travel. Sponsorship is not available.

What you will get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

• Competitive Base Salary
• Annual incentive bonus plan*
• Medical, dental, and vision coverage
• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
• Defined Contribution Pension Plan
• Employee Share Purchase Plan
• Short and long-term disability coverage
• Life Insurance
• Employee Assistance Programs

Summary Pay Range: $138,750 - $173,440

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Additional Information:

- We are hiring to fill a new position.- This position requires working onsite five days a week.- Relocation is available for this position.- Visa Sponsorship is not available for this position.

Posting Dates: March 18, 2026 - April 5, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.